SERVPRO of Prattville Employee Photos

Bruce Bowen (Co - Owner) - President SERVPRO of Prattville

Bruce Bowen (Co - Owner) - President SERVPRO of Prattville

After many years of being an integral part of the family business, Bruce took over as President in 2004. His primary focus is on the SERVPRO National Extreme Response Team, Southeast, U.S., (current President) and the SERVPRO Disaster Recovery Team, Alabama, President since 2005. His management and oversight have successfully coordinated single event and large commercial disaster restorations simultaneously while providing the quickest response times possible. He earned his skills in the field and had many IICRC Certifications: ASD (Applied Structural Drying), WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician), CDS (Commercial Drying Specialist) and AMRT (Applied Microbial Remediation Technician.) Bruce has spearheaded the drive for profitability as these franchises rank near the top in production on an almost annual basis.

Brian Bowen (Co-Owner), Vice-President SERVPRO of Prattville

Brian Bowen (Co-Owner), Vice-President SERVPRO of Prattville

Brian has been involved for many years in the SERVPRO franchises licenses owned by his family. His focus is in the operational side of the business. His years of experience have enabled him to develop industry leading processes and procedures for restoration services. He has also acquired the credentials of his trade, earning a significant number of certifications through the years. His IICRC Certifications include Health & Safety, AMRT (Applied Microbial Remediation Technician), ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), JFSRT (Journeyman Fire & Smoke Remediation Technician), JTC (Journeyman Textile Cleaner) and CCT (Carpet Cleaning Technician.) The experience that he possesses also includes Certified Lead Renovator and NADCA Certified. Brian's experience and organizational skills enable him to coordinate his teams to offer prompt restoration services to a local school or church or a large, commercial loss anywhere in the country.

Michael Herron

Michael Herron

Michael is the Operations Manager that controls the production processes and procedures at SERVPRO of Prattville, some of his many duties. Client satisfaction is a high priority, whether a Large Loss job or a local home. He reports to the co-owners and strives to maintain production schedules through his project managers. Michael is IICRC Certified in ASD (Applied Structural Drying) and WRT (Water Remediation Technician.) Michael has earned a Bachelor of Science Degree in Finance and has been with us since 2007.

Cheryl Folmar

Cheryl Folmar

Cheryl is the Office Manager at SERVPRO of Prattville, has a Bachelor of Science Degree in Psychology and is a Certified Public Bookkeeper. SERVPRO has been the lucky recipient of her many skills since 2010. She is IICRC Certified in WRT (Water Remediation Technician) and ASD (Applied Structural Drying.) She monitors customer feedback and satisfaction, oversees job filing and general office/admin operations. Her strong skills with Quick Books Pro/ Premier Certified User, and two SERVPRO Corporate Proprietary software programs Xactimate 27.5 Level 3 Certified User, and Xactimate 28 Level 3 Certified User make her a valuable asset to our SERVPRO office.

Beth Bowen

Beth Bowen

Beth is the Accounts Payable/Payroll Manager at SERVPRO of Prattville. She handles the just rewards for the SERVPRO team members. She is in close communication with HR to ensure monetary procedures are adhered to promptly. Beth is part of the Bowen family. She has been an office staffer since 2001.

Michelle Petty

Michelle Petty

Michelle has been the HR Manager at SERVPRO of Prattville since 2009. As Human Resources Manager for Payroll, she checks to make sure that the correct data is entered for each employee. Bonuses, overtime, and benefits need accurate entries to ensure that all team members receive their just compensation.

 Kara Faulkner

Kara Faulkner

Kara is our Assistant Office Manager at SERVPRO of Prattville. She started out by getting IICRC Certified in ASD (Applied Structural Drying) and WRT (Water Remediation Technician.) She is a Xactimate 27.5 Level 2 Certified User, utilizing this program to aid in various office functions. Customer service is always a priority.

Vanessa Howard

Vanessa Howard

Vanessa is our Accounts Receivable Clerk at SERVPRO of Prattville. She is on staff since 2015. She aids in the collection of contracted monies owed to the franchise. Glad to have her aboard.

Shannon Swedenburg

Shannon Swedenburg

Shannon is an Administrative Assistant at SERVPRO of Prattville. Customer satisfaction through phone response is a top concern. She is an Estimator for Water and converts estimates into electronic data for in-house usage.

Chris Williams

Chris Williams

Chris is an Assistant Operations Manager at SERVPRO of Prattville since 2014. He helps assign jobs, trains crewmembers, and assists in the even distribution of workloads. Customer satisfaction is of the utmost importance to Chris. He helps with job costing and ensures that employees have the equipment for their tasks. He has IICRC Certifications in WRT (Water Remediation Technician), ASD (Applied Structural Drying), FSRT (Fire & Smoke Remediation Technician) and AMRT (Applied Microbial Remediation Technician).

Jacquetta Murray

Jacquetta Murray

Jacquetta is an Administrative Assistant at SERVPRO of Prattville since 2014. She helps our customers by phone contact as she goes about other obligations. She sets the Estimator paperwork for Fire in the branch. She has an IICRC Certification for WRT (Water Remediation Technician).

Jennie Grant

Jennie Grant

Jennie Grant is a Key Account Manager at SERVPRO of Prattville since 2010. She targets on the Montgomery & Tallassee markets. Some of her main customers are the Tallassee Chamber of Commerce, Alabama Retirement Homes, and The Rotary Club. She is IICRC certified in WRT (Water Remediation Technician) and is on time with her appointments.

Steve Evans

Steve Evans

Steve is a Commercial Business Development/Key Account Manager at SERVPRO of Prattville since 2012. His extensive political experience and contacts have been advantageous to our Franchise. He is in contact with The Montgomery Chamber of Commerce and numerous Government Associations. He served as Assistant Secretary of the State under Governor Guy Hunt, Admin Assistant to Governor George Wallace, and Assistant Director of Alabama Development Center under Governor Jim Folsom. He has earned a IICRC Certification in WRT (Water Remediation Technician) as he remains our Good Will Ambassador.

Morris Scott

Morris Scott

Morris is a Key Account Manager of SERVPRO of Prattville since 2012. He is responsible for the Elmore County & Montgomery region. Among his many customers are The Kiwanis Club, Wetumpka Chamber of Commerce, City and County School Boards, Public Safety Insurance Fund and The Alabama Hospital Association. He keeps us all busy, even as he sets up informational meetings for his contacts. Mr. Scott is also IICRC Certified in WRT (Water Remediation Technician).

Betsy Bowen

Betsy Bowen

Betsy is a Commercial Business Development and Key Account Manager / Commercial for SERVPRO of Prattville since 2014. She is an important player as part of the family Franchise. Her meetings with The American Red Cross (she is a board member) and The Montgomery Chamber of Commerce demonstrate our community involvement and commitment to aiding our local residents. We are proud to call her one of our own.

Greg Gasz

Greg Gasz

Greg is the Warehouse Manager and Commercial Loss Resource Coordinator for SERVPRO of Prattville since 2015. His focus is to ensure that all crewmembers have the vehicles, right equipment, and cleaning products available for local jobs or nation-wide emergency requests for assistance. This is a big responsibility since he tracks the inventory for our SERVPRO Disaster Recovery Team, one of 13 on standby. Special thanks to Greg for traveling down to the Houston Storm Flooding.

Chris Roberts

Chris Roberts

Chris Roberts is the SR. Project Manager for SERVPRO of Prattville since 2001. His overall talents include job knowledge of all the categories of our restoration services, Water, Fire, & Mold. He works well with his Production Managers to coordinate efforts required to perform day-to-day operations smoothly while remaining in close contact with the office staff. His experience is demonstrated in his credentials that include IICRC Certifications: ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), WRT (Water Remediation Technician), and FSRT (Fire & Smoke Remediation Technician).

Charles Kaiser

Charles Kaiser

Charles is a Project Manager at SERVPRO of Prattville since 2014. He concentrates on Fire & Water Restoration Services. He works well with our Senior Project Manager to distribute the workload to the Production Managers. His interface with the office staff guarantees a well run operation. Charles has IICRC Certifications in WRT (Water Remediation Technician) and ASD (Applied Structural Drying).

Vicki Dobbins

Vicki Dobbins

Vicki is a Production Manager at SERVPRO of Prattville since 2001. She specializes in Fire Restoration of Pack-Out & Inventory. She makes sure that the cleaning and the return of fire damaged items to the homes or businesses of our customers go without any hitches. Vicki has been IICRC Certified for ASD (Applied Structural Drying), WRT (Water Remediation Technician) and FSRT (Fire & Smoke Remediation Technician).

 Gerry Dobbs

Gerry Dobbs

Gerry is a Production Manager at SERVPRO of Prattville since 2011. His field of expertise is Water Restoration and emergency and routinely scheduled Duct & Carpet Cleaning. He schedules the jobs and ensures our business clients and homeowners are satisfied with the scope of the cleaning and sanitizing that they received. Gerry is also IICRC Certified for ASD (Applied Structural Drying), WRT (Water Remediation Technician) and FSRT (Fire & Smoke Remediation Technician).

Shonta Barnes

Shonta Barnes

Shonta is a Crew Chief at SERVPRO of Prattville since 2011. She is a First Responder to mitigate fire damage and is great in the follow up with the cleaning at our facilities before the Pack-Out and Inventory control (Fire & POI). She has IICRC Certifications in WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician) and ASD (Applied Structural Drying).

 Tranisha Lloyd

Tranisha Lloyd

Tranisha is a Crew Chief at SERVPRO of Prattville since 2014. She pitches in with her crew for fire and water restoration service. She also contributes with the Pack-Out & Inventory (POI) of customer possessions at our facilities. Tranisha has a WRT (Water Remediation Technician) IICRC Certification.

Aylajaquez Davis

Aylajaquez Davis

Aylajaquez is a Production Technician from SERVPRO of Prattville since 2015. She specializes in Fire Damage Remediation and is very responsive to his customers. She always leaves the job site orderly and clean.

Maurinee Beharie

Maurinee Beharie

Maurinee is a Production Technician at SERVPRO of Prattville since 2015. Fire damage restoration and cleaning are her specialties. She is attentive to the needs of our customers and maintains our uniform policy.

 Lamare Rudolph

Lamare Rudolph

Lamare Rudolph is a Crew Chief at SERVPRO of Prattville since 2013. He is an expert in HVAC Cleaning, both Residential & Commercial. As a skilled IICRC Certified WRT (Water Remediation Technician), he deserves our admiration for joining our Storm Disaster Recovery Team that trekked down to Houston recently to aid the flood victims.

 Dederic Tyson

Dederic Tyson

Dederic is a Crew Chief at SERVPRO of Prattville since 2013. He specializes in Fire and Water Restoration and is IICRC Certified for WRT (Water Remediation Technician) and FSRT (Fire & Smoke Remediation Technician) training. Dederic gladly journeyed down to the recent Houston Flooding to help the residents in their time of need.

Demarius Smith

Demarius Smith

Demarius is a Sr. Crew Chief at SERVPRO of Prattville since 2014. Water extraction and drying are his forte. He is IICRC Certified in WRT (Water Remediation Technician} and ASD (Applied Structural Drying). Demarius is great with customer concerns and always is in uniform.

Brandon Page

Brandon Page

Brandon is a Crew Chief with SERVPRO of Prattville since 2015. He is IICRC Certified as a WRT (Water Remediation Technician) and concentrates on water removal and restoration. He follows safety procedures and is responsive to our customers.

Robert Brown

Robert Brown

Robert Brown is a Production Technician at SERVPRO of Prattville since 2016. We welcome him aboard. He specializes in water extraction and Carpet Cleaning. Robert is neat in uniform and leaves the job site clean and orderly.