Recent Why SERVPRO Posts

We are Cleaning Experts

4/1/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Prattville 334.358.1186


Faster Water Cleanup for Your Prattville Residence

3/31/2020 (Permalink)

When your Prattville home becomes a victim of a disaster that is spreading quickly throughout the property, you want to know that a phone call can retrieve experienced professionals with the ability to clean up the mess before your home becomes irreparably damaged. You need effective solutions to the water loss incident fast, and our franchise professionals can respond quickly to offer real-time results to the emergency in progress.

When a water disaster occurs, you need prompt water cleanup services for your Prattville home. Many homeowners can quickly discover that recovering their home from substantial water loss situations can be overwhelming, and even stopping the source of the damage can prove problematic. For example, many residents have shut off valves for the water supply into the plumbing for their home, but few know where this shut off is, let alone how to access it if it is not out in the open. In these scenarios, you need a professional crew that can arrive shortly after you call with the expertise and experience to shut off the source of the water damage and begin effective strategies to preserve the property through extraction, drying and cleanup efforts.

Our SERVPRO of Prattville professionals are a wise choice for restoring your home and mitigating the initial loss you could experience due to our commitment to have highly trained technicians available to our customers. Through the steps required to obtain the water restoration certification through the industry standard-setting organization IICRC, to our continued online and in-house educational opportunities, we can offer technicians prepared for a wide range of potential effects from significant water loss incidents to a property.

You often do not have the time to spare to get the damage and excess cleaned up when facing water loss incidents on the property. Instead of spending valuable time clicking through reviews on the internet, you can trust in the fast response and vast experience of our SERVPRO of Prattville water restoration specialists. Give us a call anytime that you need us at 334.358.1186.

Why Choose Us?

3/4/2020 (Permalink)

Why should you choose SERVPRO of Prattville for your restoration and cleaning needs? 

Well, because we are trustworthy and we care. 

SERVPRO of Prattville is so grateful and happy to be a part of this community. We strive to not only restore and clean commercials and residential properties in the area but to also give back to the community. 

Most recently we partnered up with the Girl Scouts of Southern Alabama for their Hometown Heroes program. Hometown Heroes is a program through which customers and businesses make a donation used to purchase Girl Scout cookies for our deployed military, local military troops and first responders. SERVPRO of Prattville partnered up with SERVPRO of Montgomery and Girl Scouts of Southern Alabama to donate $2000 worth of cookies to Prattville Fire Department, Montgomery Fire Department, and Tallassee Fire Department. 

It was a wonderful experience with the local girl scouts and the fire department’s staff. We can’t wait to do it again next year. 

Please call us for any of your restoration or cleaning needs at 334.358.1186. 

And please contact us for any partnerships or sponsorships at

Are You Ready?

1/28/2020 (Permalink)

The best way to reduce interruption to your business following a disaster is to plan for it now! It is estimated that as many as 50% of businesses may never recover following a disaster. Of the ones that do, an overwhelming majority of them had preparedness plans in place.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Most contingency plans are made up of three main components: incident response, disaster recovery, and business continuity. The SERVPRO ERP addresses incident response and disaster recovery. Think about potential disasters that could affect your facility. Now ask yourself: Are you ready?

Our SERVPRO Emergency READY Profile is a start-up approach that provides important information needed to begin mitigation and recovery services.


  • A no cost assessment of your facility
    • This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    • This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes SERVPRO of Prattville as your disaster mitigation and restoration provider.
    • You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    • This saves time so we can begin the work of mitigating the damage which can save you time and money
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.
    • Having a quick reference for what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

If you're interested in having an ERP done for your business (at no cost to you!), OR if you have more questions about the Emergency READY Profile, give SERVPRO of Prattville a call at (334) 358-1186!

SERVPRO of Prattville's Trained Staff

1/20/2020 (Permalink)

Here at SERVPRO of Prattville, our technicians are IICRC certified.  They receive training in water mitigation, mold remediation, fire restoration, and general cleaning.  This allows us to perform at the standards that you deserve. 

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.

Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Initial Franchise Training

SERVPRO Corporate Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation.  This is the foundation of the training program designed by SERVPRO. The process is a 15-day hands-on course that provides the owners with valuable information

Employee Certification Training

The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning


SERVPRO has a plethora of web-based training.  Technicians and office staff have access to learn and tests their knowledge of industry standards and professional quality.  These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.

Call us today for your needs, 334-358-1186.

Why Choose Us?

12/30/2019 (Permalink)


SERVPRO of Prattville provides help when and where our clients need it. The sooner we arrive, the more property and belongings we save!

Our number one goal is returning property and items to preloss condition, doing all we can to help homeowners and business owners regain control following a disaster. SERVPRO of Prattville is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered - whatever the case, SERVPRO of Prattville’s goal is to make it “Like it never even happened.”

Call SERVPRO of Prattville for any of your restoration or cleaning needs at 334-358-1186.

Preventing Water Damage

11/8/2019 (Permalink)

Here at SERVPRO of Prattville, we are water damage specialists, and we compiled a small list on how to prevent water damage from often happening in your home: 

  1. Clean Gutters and Downspouts - Clean your gutters at least twice a year to avoid blockage. Standing water can cause damage to your gutters and roof. Don’t forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from home.
  2. Know your Water Main - Know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly - Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
  4. Investigate Leaks Right Away and Fix Promptly - If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses - Old, brittle, or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often throughout the year to avoid expensive damage.
  6. Check Your Water Pressure - If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the valve to full force. The indicator will give you a reading of the home’s water pressure. Typical homes water systems are designed for a pressure of 40 – 70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill - Sometimes, the only way you know that water is leaking is taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do, unfortunately, experience water damage, we are here to help. Call us at (334) 358-1186.

Call Our Specialists Immediately After A Flood Has Damaged Your Home In Prattville

3/27/2019 (Permalink)

SERVPRO of Prattville knows dealing with flood damage can feel overwhelming.

Flood Damage Remediation Requires Fast Action in Prattville

This area of Montgomery county experiences flood damage occasionally due to our proximity to the Tennessee River. When water intrusions happen, even a little can saturate flooring, soak up into drywall and bring secondary issues such as toxins, mold and foul odors.

When SERVPRO receives an emergency call to clean up flood damage in Prattville, our team gets to work quickly. During the initial phone call, your situation is handled with professionalism and compassion for what you are experiencing. Our certified technicians know flooding in a home is life-altering, and our goal is to assist homeowners in returning their homes and lives to normal.

Why SERVPRO? Flood water in your home requires fast action. Our local emergency response teams arrive within a few hours of your initial call and begin accessing the damage. The green service vehicle has the equipment and supplies to start remediating the water damage immediately. We can handle any size water loss situation. For large scale water extraction, we have truck mounted pumps that can remove thousands of gallons of water quickly.

Proper drying of a home after water extraction is more than just setting up fans. Our technicians set up the air movers at angles to move moist air up and out. Each set up is unique to the area we are drying. Particular attention is paid to areas where water may have been absorbed such as behind drywall. Weep holes are drilled if needed to allow for adequate air circulation to dry behind walls and ensure complete lowering of moisture levels to inhibit mold growth. Possessions that are saturated may be dried on site or packed up and dried in our special facilities using our proprietary methods.

SERVPRO of Prattville knows dealing with flood damage can feel overwhelming. Call us at (334) 358-1186 and speak with one of our certified technicians. Our emergency response technicians are available any time you call 24-hours a day to clean, dry and deodorize your home and contents to their preloss condition.

Click here for more about Prattville.

Is Mold Growing in Your Tallahassee Bathroom?

3/5/2019 (Permalink)

High moisture levels in bathrooms provide the right environment for mold growth.

Improper Ventilation Can Cause Mold to Grow in Your Tallahassee Bathroom

Showering in a tiny bathroom can be awkward due to the lack of space, but the problem can become significantly worse if a lack of proper ventilation causes mold damaged inside it. When steam builds up in the bathroom as the shower runs, it is usually taken care of by a fan in the ceiling. However, a broken fan or incorrectly installed ventilation causes excess moisture to linger. 

As family members take showers, the leftover steam and condensation can cause mold damage inside of your Tallahassee bathroom. You may begin to smell the musty odor before you see the mold, or you may spot it blooming on the wall. However, the way you detect the mold is not relevant; what is essential is that you contact us for help as soon as you do find it. 

Here at SERVPRO, we're known for three key factors which make us the ideal company to work with during a damage crisis inside of your home. Our technicians are excellently trained, we always come to your home with advanced technology designed to fight the damage inside, and we pride ourselves on our fast response time. At SERVPRO, We're Faster to Any Sized Disaster. 

Once our techs arrive at your home, they can launch right into investigating the damage and developing a remediation strategy. During this period, SERVPRO can determine which techniques may be necessary to remediate the mold damage and what should be done to ensure that the process goes smoothly. 

As the mold damage is still in the very early stages of development, we can block off any vents and then begin the remediation. SERVPRO can use a disinfectant to clean the mold damage from the surface of your bathroom walls. We can also use an antifungal agent to ensure that mold does not regrow. From there, we can advise you on how to fix the ventilation problem in your bathroom, before leaving your home to you in its preloss condition. 

After you find mold in your home, always call for help as soon as you can. Speak with SERVPRO of Prattville by phoning (334) 358-1186. Night or day, we're ready to come to your aid.

Read more about Tallahassee here.

SERVPRO Is There to Help Our Wetumpka Neighbors with Tornado Damage Cleanup and Restoration

1/21/2019 (Permalink)

Why SERVPRO for Tornado Cleanup in Wetumpka? We're Faster To Any Size Disaster

Responding Fast to Tornado Damaged Wetumpka Properties

While many are still reeling from the unexpected severe weather event that took place recently in Wetumpka, the clear path of destruction from the tornado left many homes and businesses in dire need of reconstruction and restoraåçtion efforts. Our team responded quickly to the emergency and continued to offer aid for those affected by the storm with the full measure of our expertise, equipment, and personnel.

One of the areas where we can be of immediate service to affected Wetumpka properties is assessing and reconstructing storm damages from the tornado. We have a team of licensed contractors with years of experience that can determine what must happen to restore a home damaged by this F-2 tornado.

In addition to reconstruction and remodeling services, we still offer the same emergency restoration options that have afforded us our reputation throughout the area. Our SERVPRO Green Fleet remains ready and able to help properties affected by this devastating storm by offering fast response times with the equipment and experienced technicians to make a difference. It is more than a slogan to say We’re Faster To Any Size Disaster. By working swiftly, we can salvage contents and personal possessions and treasures. We do our best to save your irreplaceable photo albums with a freeze-drying process to curtail degradation until dried--lyophilization at our facility.

Part of recovering from a storm event like this is working with insurance companies to get reconstruction efforts started immediately. Our SERVPRO professionals have worked closely with both local and major insurance providers and established relationships that allow our team to know what documentation and evidence are necessary to file a damage claim and get it approved quickly. Our office staff is skilled in the Xactimate software program to ensure an accurate final summary of charges and to work within the prescribed budget established by your insurance adjuster. We recommend that you immediately call your agent to verify the damage after a natural disaster such as a tornado.

While the tornado that affected the area recently was unexpected and devastating to the town, efforts are already underway to repair the damages. For your home, you can rely on our trusted SERVPRO of Prattville professionals to arrive fast with the equipment and expertise to help. Give us a call today at (334) 358-1186.

SERVPRO Contributes to the Tornado Cleanup in Wetumpka

Ouch!! Busted Pipe and Major Wetumpka Home Flooding!! Call SERVPRO

1/15/2019 (Permalink)

Why SERVPRO for Water Extraction from Carpets in Wetumpka? We Have the Equipment and the Technicians!!

Why SERVPRO? For Professional Water Extraction In Wetumpka Homes

When water spreads through Wetumpka structures, the effects can run from simply annoying to stripping out carpets, floors, walls, and more. Much of the damage depends on how high the water rose and how long it remained in place before a professional company can remove or extract it. Clean water and Black Water from exterior flooding present different methods..
So why choose SERVPRO for water extraction in Wetumpka? You don’t need us to clean the full-size replica of the Temple of Hera, but for area homes, no other local agency has our experience or our access to a nationwide network of equipment, cleaning agents, and training.
Extraction is the third of six steps we take to restore every home after water damage. Before our technicians bring in the equipment needed to get the water out, they have to establish contact with the owner and perform an initial assessment of the damage.
Now, SERVPRO restorations teams use a combination of devices to remove and extract the majority of water inside the home. For clean, standing water, that means one of the various sized, commercial pumps we keep on-hand. For most homes, our technicians can remove it within a day.
For water trapped in carpets or between wooden floorboards, they switch to smaller devices called extractors. For hallways, closets, and small areas, team members use handheld wands. In larger rooms, they have the option of using self-propelled extractors that have a platform which allows the technician to stand on them while under operation. We call these devices Rovers.
With both types of devices, operators can adjust both the vacuum speed and applied heat. The option lets them reduce the amount of time needed to dry the carpets and floors without accidentally damaging either.
After completing extraction, our team members can then move on to the final three steps needed to restore area homes. Drying property and lowering the inside humidity level, cleaning and repairing personal and structural property, and restoring items not severely damaged by the water.
The process to restore Wetumpka homes is not quick or easy, but SERVPRO of Prattville is here for you. Our specialists carefully go over every step to ensure you are confident in our ability to return your home to you in its original condition. To get started, call us today at (334) 358-1186.

Information about flooding for our city here

Call Us When A Water Damage Emergency Plagues Your Prattville Home

12/27/2018 (Permalink)

If an appliance in your house breaks and leaves you in dire need of water removal services, call for help right away.

Lightning-Fast Water Removal Services In Prattville

When a dishwasher supply line breaks, it can leave your home in need of swift water removal services. Upon finding that your dishwasher had been leaking water for hours, it is wise to turn off the water to your kitchen as swiftly as possible. However, by the time you do get the water shut off, there is just too much excess liquid in your kitchen to handle cleaning by yourself. It is fortunate that in these situations, there is professional help close to your residence that can assist you.

The benefits of calling professional water removal services for your Prattville home exceedingly outweigh any of the potential downfalls of doing so. Even when finances are tight, allowing the water to seep into the hardwood flooring of your kitchen can only create more problems that are more costly to remediate.

For example, when wood is exposed to water for a long enough period, it absorbs it. The excess water can cause the panes of your flooring to bubble up, crack, swell, or to become generally misshapen. Furthermore, waiting can allow the creation of mold damage and mold can cause health effects. Swiftly calling for help is the best remedy for your problem.

When you need lightning-fast services that are both thorough and professional, call SERVPRO. We always strive to travel to your home as promptly as we possibly can once we receive your call. Our experts pride ourselves on our excellent customer service and our family-friendly reputation. Our highly trained technicians always come to your residence with advanced trade technology designed to remove the standing water from your home as fast as possible.

Upon arriving at your home, SERVPRO can use advanced equipment, such as wet/dry vacuums, drying mats, dehumidifiers, and air movers to combat the excess water and to clean it up quickly. We can use drying mats on your wooden flooring to ensure that they are thoroughly dried. If our SERVPRO techs determine that the floor needs to be hit from the underside as well, we can funnel a small tube beneath the floorboards that blast out dry air. We always strive to ensure that the moisture levels in your home do not exceed their recommended level.

If an appliance in your house breaks and leaves you in dire need of water removal services, call for help right away. Speak with SERVPRO of Prattville by phoning us at (334) 358-1186. Night or day, our technicians are available to help you.

Click here for more about Prattville.

Avoid Delays When Dealing With Water Damage in Your Prattville Home

11/9/2018 (Permalink)

Water damage in your home is certainly inconvenient. Call SERVPRO right away to handle the entire process.

SERVPRO Cuts Costs for Prattville Water Cleanup

Regardless of whether your top priority for a water cleanup project in Prattville is a fast turnaround or top quality and thorough work, SERVPRO has developed strategies and technology optimal for maximizing our success on both fronts. We take care of water disasters faster and more reliably than ever before thanks to our highly advanced selection of drying tools and machinery developed through decades of research and constant improvement upon old strategies. Here are some of the ways we cut costs and restoration times alike through our modern and well-planned restoration techniques.

Industrial Strength for All
Our national network of SERVPRO franchises allows us to provide top-quality treatments and equipment for every homeowner who needs water cleanup on his or her Prattville property. We bring the same types of machinery and cleanup techniques to your home that we would use in a warehouse, factory, or other large industrial or commercial building. When applied to a relatively small area, these tools become even more effective and allow us to dry out the area within hours, in most cases.

Significant Planning in Every Project
One of the first people to arrive at your home after you place a call for help is the SERVPRO inspector, who carefully analyzes the situation and develops a comprehensive plan to tackle the situation in the most time-efficient and cost-effective way possible. By identifying potential complications and problem areas early on, we can better prepare for the project ahead of us and make our mitigation efforts more successful. However, for when things go awry, we train our technicians to be adaptive and take care of any new problems.

A Fast Initial Response
No matter when or where you call us, we can be on the scene and starting mitigation work within only a couple hours of your first phone call. By getting to your home quickly, we can prevent damage from happening and drastically reduce the time spent on restorations. This also significantly lowers costs incurred by you, as we can usually avoid more severe structural water damage issues by responding quickly. SERVPRO of Prattville stands ready to respond to calls for help on a 24/7 basis. Disasters can happen at any time, so make sure to be prepared all the time. Call us at (334) 358-1186.

Click here for more about Prattville.