Recent Posts

How Much Do You Know About Mold?

10/14/2019 (Permalink)

A Few Important Mold Questions and Their Answers

Mold is a common problem in many buildings. If you have noticed a fungus growth in your North Lilburn home, you may be wondering what you should do about it. Will your insurance cover the costs of removal? The answer to this can vary depending on your circumstances. Here are a few important mold questions and their answers.

  1. When Does Insurance Cover Mold?

In many cases, your insurance policy will not include mold, but there are some exceptions. In situations where it is clear that the growth of mold was caused by a covered peril, then the costs to remove the damage will likely be covered. This can include instances when mold is the result of leaks caused by ice buildup, damage from a broken pipe and accidents involving broken appliances. Some companies also offer added mold insurance policies for an additional price.

  1. When Is Mold Not Covered?

Unfortunately, your standard homeowner's insurance will more than likely exclude most mold coverage. Unless it was caused by a covered peril, you will be required to pay the costs of a mold remediation service on your own. Disasters such as floods are often not included in standard policies, so mold that is the result of a flood will not be covered. It can sometimes be difficult to receive coverage for mold if your home has a history of fungal growth.

  1. How Can You Prevent Mold?

Because getting rid of a fungus growth can be costly, it is better to prevent one from occurring. You can do this by limiting the moisture in your home. Make sure to keep appliances and plumbing fixtures dry. You can lower the humidity by using exhaust fans and opening windows in kitchens and bathrooms. Always fix leaks as soon as possible and clean your home regularly.

While it is unlikely that your insurance will cover a fungus growth, this is not always the case. Be sure to read over your policy carefully so you know exactly what is included. Creating an unsuitable environment for mold in your home will help prevent the need for professional cleanup.

If you suspect you have mold, give SERVPRO of Prattville a call at (334) 358-1186!

Our Commercial Services

10/2/2019 (Permalink)

Commercial Building Restoration and Cleaning.

SERVPRO of Prattville is ready to respond immediately and work quickly to clean and restore your business.  We understand that your property's appearance is important and that every hour spent restoring is an hour of lost productivity.  

When you need a restoration or cleaning professional, SERVPRO of Prattville has the training and expertise to help make it "Like it never even happened."

Overview of Commercial Services:

*Small office Buildings

*Large Office Buildings

*Apartment Buildings


* Hotel/Motels

*Small Retail Stores

*Large Retail/Big -Box Stores

*Manufacturing & Industrial


Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use.  You can count on SERVPRO of Prattville to make your workspace look it's very best. Professional cleaning helps to protect your carpet and upholstery and increase its lifespan. We also are there for you if you have a commercial water loss, fire or need mold remediation.

Have questions? Call Today- (334) 358-1186

SERVPRO of Prattville Can Help You After A Fire

9/25/2019 (Permalink)

Fire Damage In Your Prattville Residence Can Necessitate Soot Cleanup Services

After a fire, homeowners commonly find soot on ceilings, walls, and other objects or materials in their homes. Most wall surfaces, including painted drywall, brick, or wallpaper, are porous. Soot consists of fine particles that can penetrate deeply into porous surfaces, causing lingering odors and stains.

Most of the time, it's possible to remove soot from ceilings and walls, but in serious cases, it may be necessary to remove, repaint or reinstall affected materials like wallpaper and drywall. To get the best outcome from soot clean up after fire damage in your Prattville residence, you should hire a professional restoration firm like SERVPRO. Our fire restoration experts are equipped to handle the smoke, ash, and soot cleanup process quickly and effectively. We begin soot cleanup by removing most of the dry soot using a duster, HEPA vacuum or dry cleaning sponge.

When cleaning some surfaces like wallpaper, the appropriate method to use is dry cleaning. Other surfaces can respond well and tolerate wet cleaning procedures. Using a chemical-dry sponge or a dry-cleaning sponge is appropriate when a high oxygen fire has caused soot to build up in a particular area. The soot can smear and leave an unsightly stain if one attempts to use a wet cleaning method. Before we perform any wet cleaning procedures, we test the cleaning solution on an inconspicuous, small area like behind a switch plate to see if it causes any staining.

Soot can cause further damage in your home if it is ground and smudged into paint, plaster, wallpaper, walls, upholstery, and carpets. The odor that soot can cause is difficult to eradicate with typical cleaning methods and household products. Normal household vacuums are inefficient in removing soot and ash for they redeposit the particles around a house which can contaminate previously unaffected rooms and areas. Our SERVPRO technicians can use HEPA vacuums to remove soot from the affected areas, including sockets and light switches. If you do not clean these fixtures before use, short-circuiting can occur. HEPA vacuums trap the particles, preventing them from redepositing.

For help in removing soot from your home, contact SERVPRO of Prattville at (334) 358-1186. We have the tools and expertise to deal with the aftermath of a fire and restore your property to its pre-fire damage condition.

Understanding Categories of Water Damages

9/23/2019 (Permalink)

In our industry, there are three categories of water for water damages.  

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into categories 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

 Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When water damages are not taken care of properly, it can result in you having to deal with even more problems. Call SERVPRO of Prattville at (334) 358-1186 with any of your water damage issues!

We Have The Advanced Equipment To Restore Your Wetumpka Home After A Flood

8/2/2019 (Permalink)

Driving rains breached this home's roof and caused storm damage. We arrived right away and began restoration with our expertise and experience.

Getting Your Home More than Dry after Flood Damage in Wetumpka

Most of the properties within Wetumpka that we work on have problems with water from one source or another that adversely affects their interiors. Water, as either moisture or humidity, can cause a wide array of unwanted situations to develop, worsen, and spread. We have equipment that uses the latest technology, and our technicians hold certificates from the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

When the water inside your home in Wetumpka comes from destructive floodwaters, the situation calls for more than the typical drying and restoration services. You need debris removal and elimination of the pathogens and other hazards that now occupy space inside your dwelling. 

A flooded property requires several different types of work, and the sooner it happens, the lower we can keep your overall expenses. SERVPRO's specialists concentrate on the structure, the furnishings, and the contents of your home. Looking at these more closely, we see the amount of damage that we can undo, areas where we need to prevent damage from occurring because of raised humidity levels inside flooded homes, and contamination. 

We use the ordinary bucket and shovel method to remove as much silt and other smaller-sized debris items as possible. Medium-pressure streams of water from a hose helps clear out leftover sand and mud, which we work quickly to rinse out of your home. We treat these same surfaces, as well as any other locations left contaminated, with effective disinfectants. Sprayed on, the application goes on evenly. 

We also keep in mind the restoration stage that follows mitigation. Our building services team, General Contractor License # 41839, includes experts in reconstruction. They make sure that the results of our combined services fulfill our customers' needs. As soon as the moisture content of interior materials returns to normal levels, we can begin reconstruction on your home.

The electrical system in your home can end up severely damaged by flooding. Not only does the water render many components dangerous, but the interior of outlet boxes can harbor sediment. We make the necessary repairs and get your house's electricity working safely again. We can also make sure that your drains are clear. Clogs from debris that wash down through your drains need broken apart and cleared. Also, homes should have a qualified professional provide a thorough inspection of their HVAC system after a flooding event affects their home. 

SERVPRO of Prattville's building services provides all these services to smooth things out for you and cover all the bases after a flood. Clean, dry, and rebuilt makes your Tallassee, Millbrook, or Elmore home safe and livable, “Like it never even happened.” Contact our 24-hour emergency services line, (334) 358-1186, any day of the year.

SERVPRO of Prattville's building services provides all these services to smooth things out for you and cover all the bases after a flood. Clean, dry, and rebuilt makes your Tallassee, Millbrook, or Elmore home safe and livable, “Like it never even happened.” Contact our 24-hour emergency services line, (334) 358-1186, any day of the year.

See more about Wetumpka.

Are You Building Water Damage in Your Prattville Factory?

7/16/2019 (Permalink)

You can trust SERVPRO of Prattville for a fast response to all of your water damage restoration needs.

In Addition to Commercial Water Removal Services, Wet Interiors in Prattville Factories Need Restoration

Discovering puddles of water on your factory's floor can start an investigation into the water's source. Drips from overhead might come from the roof, where storms passing over Prattville might have blown water in through cracks along roofing seams or other openings. Other places that might let water into a building include overhead plumbing lines. We have both mitigation crews and building services personnel to handle all your factory's needs.

Businesses in Prattville need commercial water removal services that can arrive promptly. After restoring normal moisture levels, cleaning may not suffice. Rebuilding damaged portions to prevent the enlarging of these areas may need to occur. Our services, under Commercial Contractor License #41839, cover the areas that your factory needs.

Streamlining all of these services for your business, from removing the water causing the problem, to repairing the areas that permitted the breach, reduces both direct expenses and indirect costs. Helping restore normal operations wherever they may have seen interruptions minimizes profit losses. 

Other building services from SERVPRO include plumbing repairs and roofing repairs when the roof over your factory leaks, removing the water brought in by one storm only keeps things safe until the next downpour. Both minor leaks from dripping faucets and major ones from pipes that burst open cause unnecessary expense. Our team can fix these and anything in between.

SERVPRO technicians can also assist with document drying, which helps prevent businesses from losing valuable documents and other paper-based materials. The structure of your facility's office space can also sustain damage because of water, especially flooring. Although we restore the moisture content of all building materials to average percentages, many flooring types require additional restoration care. We can perform this for you, helping reduce your recovery costs. Replacing flooring often costs thousands of dollars more than the expense of restoring those same materials.

From top to bottom, and every inch in between, SERVPRO of Prattville has the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified specialists needed to make your factory safe and productive again, “Like it never even happened.” Just like our restoration services, our building services are also available to businesses in Wetumpka, Tallassee, and Millbrook by calling our 24-hour service line, (334) 358-1186, any day of the year.

More about Prattville.

We Are Available 24/7 For Your Wetumpka Flood Damage Restoration

7/15/2019 (Permalink)

When large loss events are encountered there is a need for a lot of equipment and a lot of trained technicians to operate the sophisticated equipment.

Flood Damage Cleaning And Restoration In Wetumpka Homes

With the Coosa River running through the heart of our city, Wetumpka residents are familiar with floods. They understand what kind of threats flooding presents to their home and health, and know that they need a professional restoration company to come in and get the job done right. 

With flood damage, Wetumpka homes need thorough cleaning as well as water removal. The extra task is needed since outside water contains soil, fertilizers, animal waste, and other contaminants. SERVPRO response crews train to certify as Water Damage Restoration Technicians, or WRTs, to eliminate and remove every contaminant possible and dispose of items beyond restoration efforts.

Efforts start with spraying the surface of the standing water and all property with an anti-bacterial or an anti-microbial agent to eliminate the possible health threat from bacteria and mold. Depending on the type of surface, technicians may use a sterilant such as bleach.

Next, WRTs remove standing water and floodwater trapped in carpets or covering floors. They accomplish these steps with industrial-grade pumps and smaller extraction devices. All contaminated water removed goes into the nearest sewer access. If an access point is not available, they pump it into a tanker truck for eventual delivery to a water treatment plant.

After removing the water, SERVPRO crew members remove and dispose of all carpets and rugs. It is impossible to provide a 100% guarantee of cleanliness, so this action is the only one team leaders take. The only reason they remove the floodwater is to make disposal easier and safer for the work crews.

Now, the WRTs spray every exposed surface with another chemical agent. They can apply a sterilant on concrete, stone, and linoleum, but use a less-damaging agent on wood floors to protect against accidentally damaging them. After it dries, WRTs use either water or a mild cleaner to remove any residues.

After cleaning, crew members look for water trapped under floors and behind walls. To remove it, they spray the sub-floor and wall cavities with a chemical agent and then remove it all with small extraction devices and a hose.

At SERVPRO of Prattville, we cover a large area, including other towns like Elmore, Millbrook, and Tallassee. It is our privilege to help return homes here, and in other areas, to a clean and dry condition after flood damage. If you need us, call today at (334) 358-1186 to get started.

See more about Wetumpka.

A Space Heater Threatened my Wetumpka Home

7/1/2019 (Permalink)

Don’t let the aftermath of a fire threaten you, call SERVPRO !

Let us take the threat.

Home should be the place where we feel safest. It is where we leave behind the challenges of the day to enjoy some peace. What we often fail to acknowledge is that there are threats within our home that can break that peace. Take, for example, a space heater left too close to flammable materials; resulting in flames that could burn down our house. Even if these kinds of accidents are not worthy of being on the nightly newscast, the fire damage and its restoration are best left to professionals. 

In Wetumpka, if you have fire damage SERVPRO is your ally. Our fire restoration technicians (FRT) hold credentials by the Institute of Inspection, Cleaning, and Restoration Certification(IICRC), and this training complements our experience on the field. When disaster strikes, we bring the latest in technology and methodology to return your home to pristine conditions. 

As easy as it may seem to clean smoke and soot residue by yourself, it takes a professional group such as SERVPRO to achieve a thorough clean up process. Merely applying a cleaning solution to your belongings may not be enough to eliminate its traces. Furthermore, abrasive cleaning solutions may exacerbate the damage and leave your furniture and property in worse shape than before. Our Green Fleet understands the type and path of smoke and acts accordingly. Natural elements such as wood, leaving behind a fine dust-like residue, whereas polymers leave behind a stickier residue that requires specialized solutions to remove them from your home. 

Even beyond eliminating visible residue, our SERVPRO team works hard to eliminate odors left behind by the fire. We have at our disposal an array of equipment used to tailor the deodorizing solution to your specific needs. Examples of equipment we use include: 

-Deodorizing pellets 

-Ozone generators 

-Air scrubbers 

-Pressure sprayers 

SERVPRO of Prattville is available 24/7 to help restore your home. Call us at (334) 358-1186 and let us leave your home, "Like it never even happened." 

Click here to learn more about Wetumpka.

Let The Professionals Handle Water Damage Remediation in Your Prattville Business

6/22/2019 (Permalink)

Make sure that leaks and subsequent water damage are handled right away before mold ensues. Call SERVPRO to investigate!

A Leak Doesn't Have to Cripple Your Prattville Business, Here's Why!

Law practices depend on face to face meetings with long-time clients, however, this can be put in jeopardy by an overnight leak that forces you to shut your doors the next morning. Even something minor such as a broken bathroom pipe can result in spillage flowing out from the tiled restroom floor onto the hardwood in your Prattville law practice. Water can stain the wood floors and furniture in your waiting room, giving an unprofessional appearance to your business.

For an expedient restoration process, it is important that you contact professionals who are both experienced and flexible. Fortunately, SERVPRO is both as we use specialized tools to help us mitigate commercial water damage in Prattville businesses. Law offices are often the location of many sensitive and vital conversations between clients and their attorneys that can be easily be disturbed by ongoing water damage restoration work. To avoid disrupting your business, our water damage restoration technicians (WRT) can arrive at times that work best for you so that we do not impede your schedule.

Hardwood can cup and warp after coming into contact with water for extended periods. For this reason, it is important that we act fast to remove water from wooden surfaces in your offices with the use of industrial grade wet vacs and pumps.

We can use air movers and dehumidifiers to fully dry out your floors, allowing us to then sand and refinish damaged sections of wood if necessary. In addition to restoring your floors, we can help prevent unsightly water lines from forming on wooden furniture in your offices or waiting room. This is simply accomplished by wetting down your furniture to allow it to dry evenly.

Our techs work fast to help make sure that a small leak does not cripple your business. If you have experienced commercial water damage then call SERVPRO of Prattville at (334) 358-1186 to begin the consultation process.

Click here to see more about Prattville.

SERVPRO Can Be There To Repair Water Damage to Your Tallassee Home

6/17/2019 (Permalink)

Not to Worry in Tallassee! SERVPRO Extracts Water and Even Repairs the Damages to the Structure

Water Damage in Tallassee? Just Call SERVPRO

The foundation in your home can heave, settle, or crack. This movement or change makes your home susceptible to water damage. The consequences of water damage to your foundation can vary. This news is never welcome, as you do not want to hear your house's fundamental structure has become compromised. Water damage can also occur from leaking plumbing or appliances. Whichever event has occurred to produce water damage to your home, it is critical to take corrective measures as soon as possible. SERVPRO is your answer to preventing a bad situation from becoming an even worse one.
Repair and Reconstruction by SERVPRO Returns Your Home to New
Tallassee water damage in a home's foundations can begin with seepage through small cracks in the joints of your concrete basement walls. If pipes have started to leak, the water can be damaging the interior walls of your house. When repairing water damage to homes in the Tallassee area, SERVPRO can fix all plumbing and groundwater leaking issues, so your water loss concerns are remedied. Through our general contracting division, General Contractor License #: 41839 and Commercial Contractor License #: 41839, we can handle most repairs, and reconstruction needs to your home.
Remedies for non-structural are not considered significant projects. The water content of soil surrounding your foundation must be reduced. This reduction includes fixing overflowing gutters or possibly your landscape grade to re-route rainwater away from the foundation. There may be a need for an underground exterior drain tile installed to carry soil water away from your foundation or injecting sealant into the cracks that have shown up to prevent water from entering. SERVPRO professionals have the experience to diagnose your problems and fix them quickly to avoid any further damage to your home. The sooner you receive a professional intervention, the more favorable and less expensive costs can be.
Call SERVPRO of Prattville at (334) 358-1186, our recovery and restoration team is there for you 24/7. From a simple water cleanup to extensive stormwater removal and repair, we are there.