Recent Posts

SERVPRO'S Trained Technicians and Advanced Equipment

12/4/2019 (Permalink)

The water loss remediation industry continuously devises new equipment that takes a Prattville property from soaked and deteriorating to dry and clean faster and more efficiently. As amazing as innovative tools are, it takes a crew of seasoned and highly-qualified technicians to use them to the best effect. Professional water remediation companies deliver their best outcomes when the workers pledge to train and recertify on a regular basis.

When you face water damage in your home, you benefit from cutting-edge equipment and crews who know how to operate them according to industry standards. Even diehard do-it-yourselfers recognize that managing water incursions is a tricky business, requiring not only hard work but also a solid understanding of the science behind water removal and structural drying.

Developing professional expertise to mitigate water damage is why SERVPRO sends our crew members to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) classes. The IICRC is a standard developing and establishing organization worldwide. Skills taught to the employees we sent to remediate and restore your home base their effectiveness on research.

An example of a task that might seem straightforward enough to be within the grasp of every homeowner is carpet water extraction. The equipment resembles a shop vac, and a homeowner typically feels comfortable operating a vacuum. Why SERVPRO requires crew members to complete a comprehensive IICRC course in carpet cleaning relates to the problems that can occur if standards are unknown or ignored.

The art and science of extracting water from carpeting or other floor coverings are not intuitive. An effective way to pull moisture out of a carpet is with a weighted wand extractor. SERVPRO IICRC-trained technicians learned and practiced the techniques that extract moisture without putting stress on the textile floor covering. Inexperienced individuals can stretch the carpet fabric by exerting too much pressure or moving too quickly across a surface. Inappropriate force might cause delamination of the carpet backing from the carpet face. 

SERVPRO of Prattville delivers high-quality water mitigation results by arranging for professional training of all our technicians. Schedule an appointment with our top-notch workforce by calling 334-358-1186.

What Can Cause Water Damage?

11/26/2019 (Permalink)

It doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and drywall, warp wood floors, damaged building components.

Water damage can be caused by many things:

  • Sump pumps
  • Water heater failures
  • Broken pipes
  • Washing machine
  • Dishwasher leaks
  • Ice maker problems
  • Flooding due to heavy rain
  • Groundwater seeping into the basement
  • Natural disasters

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures, and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

That's where the SERVPRO of Prattville comes in. If you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful. If you need us, we will be there. Call us at (334) 358-1186.

Our Emergency Damage Process Overview

11/11/2019 (Permalink)

EMERGENCY DAMAGE PROCESS OVERVIEW

ONE HOUR

  • Within one hour from notice of loss, SERVPRO of Prattville will contact you to arrange for service. You will know help is on the way! 

FOUR HOURS

  • Within four hours of loss notification, a SERVPRO of Prattville Professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to damage.

DETAILED INFORMATION 

  • A trained, uniformed and equipped SERVPRO of Prattville professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

PRETESTING

  • A SERVPRO of Prattville professional will begin pretesting for restorability, working from the source of the damage outward. 

EIGHT HOURS

  • Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager. 

CLEANING AND RESTORATION 

  • SERVPRO of Prattville will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state of the art restoration techniques to ensure the property is taken care of right the first time. 

FINAL WALK-THROUGH

  • After the work has been completed, a final walk-through will be conducted to help ensure satisfaction. 

Call SERVPRO of Prattville for your emergency needs! (334) 358-1186

Preventing Water Damage

11/8/2019 (Permalink)

Here at SERVPRO of Prattville, we are water damage specialists, and we compiled a small list on how to prevent water damage from often happening in your home: 

  1. Clean Gutters and Downspouts - Clean your gutters at least twice a year to avoid blockage. Standing water can cause damage to your gutters and roof. Don’t forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from home.
  2. Know your Water Main - Know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly - Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
  4. Investigate Leaks Right Away and Fix Promptly - If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses - Old, brittle, or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often throughout the year to avoid expensive damage.
  6. Check Your Water Pressure - If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the valve to full force. The indicator will give you a reading of the home’s water pressure. Typical homes water systems are designed for a pressure of 40 – 70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill - Sometimes, the only way you know that water is leaking is taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do, unfortunately, experience water damage, we are here to help. Call us at (334) 358-1186.

Types of Storm Damage

10/29/2019 (Permalink)

Severe weather can take a toll on your home. It's not unusual for storm damage to affect your home, leading to serious problems in the aftermath of the weather. SERVPRO of Prattville provides 24-hour restoration services for weather-related damage to homes.

When a storm strikes, it's important to be aware of the potential problems that can develop. You can't control the weather, but you can control how you respond in the immediate aftermath. Here are three of the issues that could afflict your home after a storm hits:

  • Roof Damage: Roofs are susceptible to damage during any major storm, from heavy winds and torrential rains to snowstorms. Moisture can weaken already vulnerable areas of the roof, and strong winds can knock down loose shingles or cause visible damage to them. You may notice a leak in your attic or ceiling if a storm damages your roof.
  • Windows Are Vulnerable: A thoroughly sealed and weather-stripped window is unlikely to suffer severe storm damage, but old windows that haven't been catered to recently could develop problems if it rains. For example, the moisture can seep into openings around the window, causing a leak inside the house. Rain can also cause wood to rot and mold to develop in the window's vicinity. Rugs and carpets in the area could also be susceptible to water damage. Windows in the basement are extremely vulnerable if they aren't protected, which leads to flooded basements and potentially damaged property.
  • Gutters Can Become Clogged: Gutters aren't immediately obvious problems because you have to inspect them to see if they've become clogged after the storm. Rain can wash all kinds of debris into them, and once they become congested, they no longer filter water away from your home. The result could be water damage to your property, and the gutters could also suffer damage later since the excess weight of debris can cause them to sag.

Storm damage affects more than just the trees around the house. It can also have an impact on your home's foundation. After a major storm, take a close look at your home and investigate for problematic signs. If you discover anything, call the restoration service team at SERVPRO of Prattville at (334) 358-1186.

How Much Do You Know About Mold?

10/14/2019 (Permalink)

A Few Important Mold Questions and Their Answers

Mold is a common problem in many buildings. If you have noticed a fungus growth in your North Lilburn home, you may be wondering what you should do about it. Will your insurance cover the costs of removal? The answer to this can vary depending on your circumstances. Here are a few important mold questions and their answers.

  1. When Does Insurance Cover Mold?

In many cases, your insurance policy will not include mold, but there are some exceptions. In situations where it is clear that the growth of mold was caused by a covered peril, then the costs to remove the damage will likely be covered. This can include instances when mold is the result of leaks caused by ice buildup, damage from a broken pipe and accidents involving broken appliances. Some companies also offer added mold insurance policies for an additional price.

  1. When Is Mold Not Covered?

Unfortunately, your standard homeowner's insurance will more than likely exclude most mold coverage. Unless it was caused by a covered peril, you will be required to pay the costs of a mold remediation service on your own. Disasters such as floods are often not included in standard policies, so mold that is the result of a flood will not be covered. It can sometimes be difficult to receive coverage for mold if your home has a history of fungal growth.

  1. How Can You Prevent Mold?

Because getting rid of a fungus growth can be costly, it is better to prevent one from occurring. You can do this by limiting the moisture in your home. Make sure to keep appliances and plumbing fixtures dry. You can lower the humidity by using exhaust fans and opening windows in kitchens and bathrooms. Always fix leaks as soon as possible and clean your home regularly.

While it is unlikely that your insurance will cover a fungus growth, this is not always the case. Be sure to read over your policy carefully so you know exactly what is included. Creating an unsuitable environment for mold in your home will help prevent the need for professional cleanup.

If you suspect you have mold, give SERVPRO of Prattville a call at (334) 358-1186!

Our Commercial Services

10/2/2019 (Permalink)

Commercial Building Restoration and Cleaning.

SERVPRO of Prattville is ready to respond immediately and work quickly to clean and restore your business.  We understand that your property's appearance is important and that every hour spent restoring is an hour of lost productivity.  

When you need a restoration or cleaning professional, SERVPRO of Prattville has the training and expertise to help make it "Like it never even happened."

Overview of Commercial Services:

*Small office Buildings

*Large Office Buildings

*Apartment Buildings

*Restaurants

* Hotel/Motels

*Small Retail Stores

*Large Retail/Big -Box Stores

*Manufacturing & Industrial

*Government/Military

Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use.  You can count on SERVPRO of Prattville to make your workspace look it's very best. Professional cleaning helps to protect your carpet and upholstery and increase its lifespan. We also are there for you if you have a commercial water loss, fire or need mold remediation.

Have questions? Call Today- (334) 358-1186

SERVPRO of Prattville Can Help You After A Fire

9/25/2019 (Permalink)

Fire Damage In Your Prattville Residence Can Necessitate Soot Cleanup Services

After a fire, homeowners commonly find soot on ceilings, walls, and other objects or materials in their homes. Most wall surfaces, including painted drywall, brick, or wallpaper, are porous. Soot consists of fine particles that can penetrate deeply into porous surfaces, causing lingering odors and stains.

Most of the time, it's possible to remove soot from ceilings and walls, but in serious cases, it may be necessary to remove, repaint or reinstall affected materials like wallpaper and drywall. To get the best outcome from soot clean up after fire damage in your Prattville residence, you should hire a professional restoration firm like SERVPRO. Our fire restoration experts are equipped to handle the smoke, ash, and soot cleanup process quickly and effectively. We begin soot cleanup by removing most of the dry soot using a duster, HEPA vacuum or dry cleaning sponge.

When cleaning some surfaces like wallpaper, the appropriate method to use is dry cleaning. Other surfaces can respond well and tolerate wet cleaning procedures. Using a chemical-dry sponge or a dry-cleaning sponge is appropriate when a high oxygen fire has caused soot to build up in a particular area. The soot can smear and leave an unsightly stain if one attempts to use a wet cleaning method. Before we perform any wet cleaning procedures, we test the cleaning solution on an inconspicuous, small area like behind a switch plate to see if it causes any staining.

Soot can cause further damage in your home if it is ground and smudged into paint, plaster, wallpaper, walls, upholstery, and carpets. The odor that soot can cause is difficult to eradicate with typical cleaning methods and household products. Normal household vacuums are inefficient in removing soot and ash for they redeposit the particles around a house which can contaminate previously unaffected rooms and areas. Our SERVPRO technicians can use HEPA vacuums to remove soot from the affected areas, including sockets and light switches. If you do not clean these fixtures before use, short-circuiting can occur. HEPA vacuums trap the particles, preventing them from redepositing.

For help in removing soot from your home, contact SERVPRO of Prattville at (334) 358-1186. We have the tools and expertise to deal with the aftermath of a fire and restore your property to its pre-fire damage condition.

Understanding Categories of Water Damages

9/23/2019 (Permalink)

In our industry, there are three categories of water for water damages.  

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into categories 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

 Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When water damages are not taken care of properly, it can result in you having to deal with even more problems. Call SERVPRO of Prattville at (334) 358-1186 with any of your water damage issues!

We Have The Advanced Equipment To Restore Your Wetumpka Home After A Flood

8/2/2019 (Permalink)

Driving rains breached this home's roof and caused storm damage. We arrived right away and began restoration with our expertise and experience.

Getting Your Home More than Dry after Flood Damage in Wetumpka

Most of the properties within Wetumpka that we work on have problems with water from one source or another that adversely affects their interiors. Water, as either moisture or humidity, can cause a wide array of unwanted situations to develop, worsen, and spread. We have equipment that uses the latest technology, and our technicians hold certificates from the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

When the water inside your home in Wetumpka comes from destructive floodwaters, the situation calls for more than the typical drying and restoration services. You need debris removal and elimination of the pathogens and other hazards that now occupy space inside your dwelling. 

A flooded property requires several different types of work, and the sooner it happens, the lower we can keep your overall expenses. SERVPRO's specialists concentrate on the structure, the furnishings, and the contents of your home. Looking at these more closely, we see the amount of damage that we can undo, areas where we need to prevent damage from occurring because of raised humidity levels inside flooded homes, and contamination. 

We use the ordinary bucket and shovel method to remove as much silt and other smaller-sized debris items as possible. Medium-pressure streams of water from a hose helps clear out leftover sand and mud, which we work quickly to rinse out of your home. We treat these same surfaces, as well as any other locations left contaminated, with effective disinfectants. Sprayed on, the application goes on evenly. 

We also keep in mind the restoration stage that follows mitigation. Our building services team, General Contractor License # 41839, includes experts in reconstruction. They make sure that the results of our combined services fulfill our customers' needs. As soon as the moisture content of interior materials returns to normal levels, we can begin reconstruction on your home.

The electrical system in your home can end up severely damaged by flooding. Not only does the water render many components dangerous, but the interior of outlet boxes can harbor sediment. We make the necessary repairs and get your house's electricity working safely again. We can also make sure that your drains are clear. Clogs from debris that wash down through your drains need broken apart and cleared. Also, homes should have a qualified professional provide a thorough inspection of their HVAC system after a flooding event affects their home. 

SERVPRO of Prattville's building services provides all these services to smooth things out for you and cover all the bases after a flood. Clean, dry, and rebuilt makes your Tallassee, Millbrook, or Elmore home safe and livable, “Like it never even happened.” Contact our 24-hour emergency services line, (334) 358-1186, any day of the year.

SERVPRO of Prattville's building services provides all these services to smooth things out for you and cover all the bases after a flood. Clean, dry, and rebuilt makes your Tallassee, Millbrook, or Elmore home safe and livable, “Like it never even happened.” Contact our 24-hour emergency services line, (334) 358-1186, any day of the year.

See more about Wetumpka.