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Here’s What You Do After Water Damage Happens to Your Home | SERVPRO® of Prattville

11/24/2020 (Permalink)

SERVPRO® water damage graphic Water damage can be devastating and overwhelming. Take these steps immediately after water damage.

Flooding in your home can be damaging and devastating. Anything from heavy rains to burst pipes and appliance malfunctions can easily land you in this overwhelming position.

Relax, we’re here to help! Here are some steps to take immediately after water damage happens to your home.

Safety First

Your belongings can be replaced, but your family cannot be. Make sure you and your family are safe. Beware of electrical and “slip and fall” hazards. Stay out of rooms where ceilings are sagging should it collapse. Water damage can lead to mold growth within hours which can cause health effects after prolonged exposure. With that said, after you determine that everyone is safe, it’s important to act immediately to take care of the problem.

Call Us

Within 24-48 hours, water damage cleanup should begin. There are a few routes you can take from here, but we recommend that you give us a call as soon as possible. After we collect the necessary information to best serve you, we’ll come to your property to assess the damage and get to work.

Start Cleanup

Before we arrive, you might start trying to clean up the mess. Although tempting, don’t use a household vacuum to remove water. Instead, use a mop to clean up excess water. You should gather colored and loose items, like rugs, from floors as they can leave behind a stain should they meet water.

After you’ve done what you can, you might find that the rest of the damage requires professional assistance. At SERVPRO®, we have the expertise and equipment to help complete the job.

We got it from here! From there, we’ll take the following steps:

Water Removal

We have powerful pumps and vacuums that can remove up to hundreds of thousands of gallons of water. We’ll use these to minimize further damage to your property. To remove water from hard to reach places, we’ll use air movers and humidifiers.

Cleaning and Sanitizing

Water damage can destroy expensive and meaningful items like furniture and clothing. Furthermore, water damage can leave behind a musty smell. Our specialized cleaning techniques, air scrubbers, and fogging equipment can restore and sanitize your belongings and remove unpleasant odors.

Restoration

Sometimes, restoring your property to pre-water damage condition requires reconstruction. This can range from replacing drywall panels to rebuilding rooms of the property. Whatever solution your home needs, we will do our part in helping you get it.

If you have water damage anywhere in your home, you can count on us to help. You can contact us at any hour of the day to learn more about our services or to report damages.

It’s Hurricane Season – Take Steps to Prevent Water Damage | SERVPRO® of Prattville

11/10/2020 (Permalink)

SERVPRO® of Prattville Storm Image It’s hurricane season and one of the rainiest months is around the corner. Take steps to prevent and prepare for water damage to your property.

Hurricane rainfall presents opportunity for water damage to your property. Leaks and floods can cause damage to your property and require that you temporarily move out of your building while it’s restored. This presents a challenge as you want to get back to business as usual as soon as possible! Furthermore, severe leaks can lead to floods which can increase your risk of exposure to mold, chemical hazards, injuries, and more.

Fortunately, these inconveniences are preventable! Whether your water emergency occurs in an office building or big box store, it is imperative that you take measures to prevent leaks and damage to your property. Keep a look out for the following:

Damaged Windows

Water can seep through windows that aren’t properly sealed. This can cause mold build-up and damage to walls. Because caulk, the material that’s often used to seal windows, breaks down over time, be sure to have your windows resealed regularly.

Broken Pipes

Changes in pressure throughout the year and cold weather can cause pipes to break and burst. Although there are some tell-tell signs of this issue, such as water stains on walls or floors or an unpleasant and musty smell, detecting leaky pipes is challenging. With that said, it’s best to consult a professional to help determine whether your property has broken pipes.

HVAC Problems

Hurricane season often coincides with colder temperatures so we crank up the heat! However, ducts in the HVAC system can get worn out and damaged over time, especially during seasons like this, and cause leaks. For that reason, the system needs to be cleaned regularly and any water in it needs to be removed. Like broken pipes, it’s sometimes difficult to determine whether your HVAC system is causing a leak, so it’s best to consult a professional.

December is one of the rainiest months in Alabama and other regions of the southeast. With that said, it’s best to get ahead of the curve.

One of the best ways to get ahead is to create an Emergency Ready Profile. This is an immediate plan of action for how to restore your building after a disaster and get back to business. Additionally, we have 360 degree technology to document preloss conditions, including your equipment and where it was before disaster struck.

If want to prepare your business for future disasters, contact us today and we will help you create an Emergency Ready Profile.

Darnell Smith - Service That Goes Above and Beyond | SERVPRO® of Prattville

11/2/2020 (Permalink)

Man standing in front of a brick wall SERVPRO® of Prattville's Darnell Smith went above and beyond when he volunteered to clean at a local S.E.C. game.

On a Friday afternoon in September, Operations manager Shonta Barnes sent a text to the production crew. Due to coronavirus concerns, E.S.P.N. wanted someone to clean throughout the S.E.C. game at the Crampton Bowl on Friday and Saturday, but there was a catch. The hours were on Friday from 8:00 A.M. to 5:00 P.M., but the shift on Saturday was from 2:00 P.M. to 1:00 A.M. “Who wants to volunteer?” she asked.

Crew Chief Darnell Smith did. His task was to disinfect all high touch areas, such as rails or door knobs, every thirty minutes. Darnell went above and beyond.

Not only did he clean every fifteen minutes, but he helped set up and wipe down twelve tables, set out forty to fifty sack lunches for the E.S.P.N. staff, fill a cooler with ice and keep it stocked with drinks. Whew! “I did things the SERVPRO way,” Darnell said.

SERVPRO emphasizes service and professionalism. As a matter of fact, our name comes from those two words!

It’s easy to go above and beyond for a company that values you, too. Darnell said, “I don’t feel like I’m just at work. I feel like I’m working for a family member. I may have to work on the weekend. I may not get off at five today, but I’m okay with it because I’m okay with being here.”

He has been with SERVPRO for four years and is still in awe of what he gets to do for a living. He said, “Sometimes, I’ll go to a home and think to myself, ‘look at all this water. In three or four days, this house is going to be dry as a bone.’ How we do that is crazy!”

When Darnell returned to work on Monday, he learned from owners Bruce and Brian Bowen that an employee from E.S.P.N. called SERVPRO’s corporate office and proposed the idea of him traveling with them the rest of the season. Although Bruce and Brian agreed to the proposal, it didn’t come to fruition after all. However, the proposal shows what an excellent asset Darnell was.

Darnell is just one of our large staff of technicians and professionals who will readily service your home should you need us.

If your home or business needs a COVID-19 cleaning or any of our services, we are here to help. You can contact us at any hour to learn more about our services or to report damages or a need. Get in touch today to speak with our team regarding our services.

Recovering at Your Business After a Disaster Strikes | SERVPRO® of Prattville

10/19/2020 (Permalink)

insurance policies binders and pen sitting on black table in larger conference room Disasters are something that no one wants to experience. Contact SERVPRO of Prattville if you experience any damage.

Careful planning and strategizing is a key part of being a business owner, both for all of your everyday business decisions and when it comes to emergencies. Disasters devastate businesses every single year, leaving many business owners confused and unsure of how and if they will be able to reopen. Through careful planning, you can mitigate quite a bit of this uncertainty.

When you are considering how a disaster could impact your business, the first thing to be aware of is safety. Plan ahead to make sure you and your staff will be safe when a dangerous situation arises, and then consider how you will recover if there is damage to your building. Your restoration provider, your insurance company and your customers will all want to keep in touch, and you will have many resources available to you from organizations for financial assistance.

Ensuring Your Business Can Recover From a Disaster

Make contact with your insurance and restoration providers. No two commercial insurance policies are the same, so getting in touch with your insurance provider quickly after damage occurs is recommended. The process of filing a claim will vary, but once you get the details settled with your insurance company, you should reach out to your restoration provider as quickly as you are able so they can begin working on the damages.

Give customers updates on your status. Because of social media, it is easier than ever to keep in touch with your customers in real-time—and after a disaster, you absolutely should. Consider providing updates on your reopening timeline and any options customers have for supporting you while you work to recover (i.e. purchasing gift cards, making online orders, etc.).

Consider all your options for assistance. While a disaster is always a difficult thing to endure, business owners do have plenty of resources available for recovery through the Small Business Administration. Their disaster loan program is quite possibly the biggest help, as it is easy to qualify for, offers flexible repayment solutions and provides financial assistance for a variety of post-disaster expenses incurred.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

How We Assist With Mold Mitigation and Remediation | SERVPRO® of Prattville

10/16/2020 (Permalink)

mold on white apartment door SERVPRO® of Prattville professionals provide mold mitigation and remediation services. Contact us to find out more.

Some businesses advertise and guarantee “mold removal”. This is a false statement. Mold occurs naturally and is present all year, almost everywhere, indoors and outdoors. This makes it impossible to remove all mold from a home or business.

Mold remediation focuses on returning mold levels back to normal, natural levels. Our qualified professionals understand the science behind mold and its growth and have the expertise to remediate the mold in your home or business.

Note that before mold remediation can begin, any source of water or moisture must be addressed. Otherwise, it could spread or return. After our initial assessment, we will work through a few steps:

  1. Mold Containment

This is one of the most important steps in mold mitigation. We isolate the contaminated areas from the unaffected areas to prevent cross-contamination. If necessary, negative air chambers are used to barrier the contaminated area and negative air pressure is used to keep the mold spores from spreading during the cleaning process.

  1. Air Filtration

Mold concentrations level may spike in the air. “Air scrubbers” and HEPA vacuums prevent the spread of mold spores during the remediation process.

  1. Cleaning Contents & Belongings

Furniture, décor, clothing and other items can be affected by mold. We clean and sanitize your belongings and will remove odors and use deodorization equipment to help freshen your property.

  1. Remove Mold-Infected Materials and Restore

Sometimes, mold can spread deep into the property and require that we remove affected materials like drywall or carpets. No need to worry! We remove and dispose of those mold infested, porous materials and we use antifungal and antimicrobial treatments to eliminate mold colonies and help prevent the spread of new ones. We can also make repairs, like replacing the drywall and carpets and help restore your property. It will look "Like it never even happened."

Give us a call at 334-284-1612! We will ask you some questions to determine the level of damage and the equipment and personnel needed to help you.

If you suspect mold in your home or business, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with our team regarding mitigation services.

How Our Focus on Restoration Helps Our Clients | SERVPRO® of Prattville

10/6/2020 (Permalink)

large red diamond shape sign with Natural Disaster written in large black print Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Prattville to start the process.

When you experience damage to your household, whether it be from a natural disaster or some other type of emergency, the mental and emotional impacts can be difficult to handle throughout recovery. Working to regain a sense of normalcy and get back in your home is hard, but it can help your family begin to heal.

There are few things better for your recovery efforts than choosing the right restoration company to work with. We focus on restoring your items completely to their pre-damaged state, instead of pressuring you toward expensive replacements that will cost you more time and money in the long run. With our restoration-first mindset, we can help your recovery process be as smooth as possible for your family.

How Restoration Saves You Time and Money

We can help you save money on your insurance. You can claim many types of household damage on your home insurance policy, but for things like water damage, they can be quite costly. This can lead to an increase in your monthly premium, which can add up significantly. By restoring your home and belongings instead of making you replace them, we can keep the cost of your claim lower.

We can protect your sentimental items. Getting your family to safety is the top priority in any kind of emergency scenario, so as you evacuate, you will not have time to grab even the most sentimental items in the home. Fortunately, we are able to help. We have invested in the most state of the art restoration equipment available, which has enabled us to restore photographs, heirlooms and other irreplaceable items that would be devastating to lose.

We make sure your home feels like home again. It is emotional to go back home after a disaster has caused damage, but we can help make sure your house still feels like home. We handle all the cosmetic considerations, such as paint, flooring and more, and put your belongings where they go in your house to ensure it feels like home.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today to learn more.

Providing Aid in Cleanup Following Hurricane Sally Destruction | SERVPRO® of Prattville

9/25/2020 (Permalink)

Disaster Recovery Team truck outside of the RSA Battle House Tower If you experience any commercial property damage, we can help. Contact SERVPRO of Prattville to find out more.

A few weeks ago Hurricane Sally made landfall near Gulf Shores, Alabama. The slow-moving Category 2 Atlantic Hurricane met the shoreline with 105 mph winds and brought inches upon inches of rain. Streets once filled with drivers turned into rivers, flowing with debris. Boats docked in their seaside homes were drug miles inland onto deserted land. Thousands were left without power and the damage left behind totaled billions of dollars.

SERVPRO of Prattville knows it takes quick action to handle any type of water intrusion.  Our professionals are trained to assess and handle any damage efficiently, preventing the growth and spread of mold. With so many commercial businesses along the coast, we loaded our trucks and the Disaster Recovery Team waited, anticipating a call to assist.

Currently, our team is in the gulf working on multiple buildings affected by Hurricane Sally, including the Grand Hotel, Souvenir City, and Crystal Shores. With quick response and a precisely executed plan, we hope to have these buildings ready to open soon.

If you have water damage anywhere at your commercial property, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with our team regarding commercial business restoration services.

Regularly Doing Your Own Water Damage Inspection at Home | SERVPRO® of Prattville

9/17/2020 (Permalink)

tan wall with water damage spots showing through If you have water damage anywhere in your home, we are here to help. Contact SERVPRO of Prattville to learn more.

There are many ways in which a house can develop issues, but one of the most detrimental things for homeowners is hidden water damage. Not only will there be problems with water spots, mold and more because of it, but it can also lead to structural problems in the home’s walls depending on what parts are affected.

Thankfully, there are many things you can look for to check for water damage in the home as part of your regular home maintenance routines. This can help you catch any issues before they become too serious and has the added benefit of not being as expensive of a claim on your insurance.

How to Check for Water Damage Around Your Home

Inspect your walls and ceilings. Walls tend to hide leaks rather well, but if you look closely at your drywall, you can often find evidence that they are there. Small things like discolored areas, paint that is peeling or soft spots might be indicative of a hidden leak that you should have a professional check out ASAP.

Don’t forget to look down. If water damage is present, it can gradually work its way down and get into the floor of your home, soaking into the subfloor and causing problems. If you notice any soft spots or buckling of your floor, it might be a sign that the subfloor has become saturated with moisture.

Inspect your roof. Your roof is your home’s best defense against water damage, so it is wise to check on it often. You can inspect it easily from the ground with binoculars to look for loose shingles or other signs of wear. You can also go out during the next rain shower to make sure your gutters are properly functioning and keeping water away from your foundation.

Pay close attention to the basement. Basements are not supposed to be the damp and musty places they have been given the reputation of being—in fact, they should not be. Check your basement often for signs of moisture and mold, and if you do notice any issues, be sure to have a professional check it out right away.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Being as Safe as Possible From a Fire | SERVPRO® of Prattville

9/8/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here for you. Contact SERVPRO of Prattville to find out more.

Avoiding experiencing a house fire in your home is something we all want to do, but are you certain you are protecting yourself from it as much as possible? A fire can begin to spread in less than a minute, and if you are not prepared, it can cause serious damage to your home and your family.

Implementing fire safety methods is not extremely complicated and will give you great peace of mind. Making sure you are practicing good habits and taking steps to protect your home will go a long way in keeping your family safe.

How Can I Keep My Family Safe From a Fire?

Check your smoke detectors. It is always wise to make sure you have the right number of smoke detectors and that they work as you start boosting your fire preparedness. You should have them on every floor and near every bedroom, and they should be checked monthly to make sure they work.

Create a fire escape plan. Having a plan for how to get out if the smoke detectors go off is key for personal safety. Exiting the home should be possible in under two minutes for everyone, and there should be two ways to escape from every room in the house.

Limit your fire risks. You can also practice small, daily habits to mitigate your fire risk, which makes a much larger impact than you might think. Simple things like clearing out your dryer’s lint trap, not leaving things near the stove that could catch fire and never leaving candles burning unattended can significantly reduce your fire chances at all.

Keep a fire extinguisher handy. When a risk of fire is elevated, such as when you are using a fireplace, cooking or grilling, you should always keep a fire extinguisher in the vicinity. Knowing how to use a fire extinguisher can make the difference between a small, contained fire and one that destroys a home, so it is not a bad thing to invest in.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Tips for Preparation for Severe Weather Safety | SERVPRO® of Prattville

9/8/2020 (Permalink)

large yellow storm warning sign in front of dark forming sky SERVPRO of Prattville is here to provide you with a rapid response. Contact us right away if your home has any storm damage.

Depending on the time of the year, finding out that severe weather is in the forecast might not be at all surprising—but it is something that should still be heeded with caution.

Any severe thunderstorm can potentially cause damages, and often, it is impossible to know just how dangerous they can be until they are actively threatening an area. While protecting your home is something you can never do completely, you can take steps to reduce your chances of receiving damage.

Reduce Your Chances of Receiving Storm Damage

Prepare your home as much as possible. Damages from projectiles such as loose tree branches and patio furniture are some of the most common during severe weather. By trimming your trees away from your roofline and securing any outdoor objects, you can significantly reduce the likelihood that this damage will occur. For the aftermath, you may want to consider a generator, which can allow you to still use electronics if the power is out.

Create a family communications plan. Ideally, your entire family will be together and safe when severe weather threatens your area, but this is not always the case. Because many families are often on the go, we recommend coming up with a severe weather communication plan so that everyone knows how and when to check in if the weather turns sour. If you are at home, be sure everyone knows exactly where to seek shelter away from doors and windows.

Make sure your emergency kit is stocked. One of the best things you can do for comfort and safety surrounding a disaster is packing an emergency supply kit for your family. This can be a landing zone for supplies like food, water and flashlights, so everything you might need during an emergency is in one place. A well-stocked emergency kit can come in handy both while the storm is raging outside and if the power is out in the aftermath.

Consider getting a weather radio. Because of cell phones, many of us have gotten rid of analog radios and other devices that are less high-tech. However, we always recommend keeping a weather radio or other emergency alert device handy, as cell phones can become unreliable during severe weather and missing emergency alerts can be a life-threatening issue.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us at any hour to report damage and receive a rapid response.