Recent Posts

What Happens When There is Fire Damage to Your Prattville Business? | SERVPRO® of Prattville

10/1/2021 (Permalink)

Fire flame at a Prattville Business Call (334) 358-1186 at any hour of the day or night if your business sustains fire and water damage.

Imagine getting a phone call in the middle of the night.  Your business is on fire. You rush to the office only to be greeted by a strong smoky odor of gasoline and chemicals. Ash and burn stains are all over the place.  An overwhelming feeling of shock and stress overcomes you. It is devastating to realize your business is vandalized by fire.  Not only is your business interrupted but your employees are shaken.

Hopefully this never happens to you.  But, if it does, it's best to have a plan in place when such a tragic event occurs.  You want experts in your corner who not only know what to do but can do it quickly.

Prattville Fire & Water - Cleanup & Restoration

Fire threats can often prove the most challenging since our, SERVPRO of Prattville, IICRC-certified restoration technicians must wait until first responders and firefighters have left the scene before we can begin mitigation, debris removal, and reconstruction.

We are Prattville’s First Choice Fire and Water Damage Experts

We specialize in fire and water damage restoration. We have advance training in restoration techniques, and the experience and specialized industrial equipment to quickly restore your property. Our specialties include but are not limited to:

  • Fire Damage & Smoke Damage Restoration
  • Odor Control
  • Upholstery & Fabric Cleaning
  • Water Damage Restoration

If your Prattville, Alabama church, commercial facility, or school suffers fire or water damage, you can depend on us. Call (334) 358-1186 at any hour of the day to schedule services. We are available 24 hours, 7 days a week.

Do You Know How Long It Takes for Mold to Grow After Water Damage? | SERVPRO® of Prattville

9/17/2021 (Permalink)

SERVPRO of Prattville - Mold on an Apartment Door Mildew and mold will develop within 24-48 hours of water exposure. It will continue to grow until steps are taken to eliminate the source. -

According to, “mildew and mold will develop within 24-48 hours of water exposure. Even worse, it will continue to grow until steps are taken to eliminate the source of moisture, and effectively deal with the mold problem.” Mold feeds on humidity and darkness. Since water seeps into the tiniest of crevices, self-drying will most times prove to be a losing battle.

Does water damage always cause mold?

The name of the game in water damage is removing all water and resulting moisture as quickly as possible. If the affected area is not dry within 24 hours, mold begins to grow.

How do you prevent mold from water damage?

Get rid of the water fast! Professional assistance is almost always needed. Here’s how SERVPRO® of Prattville helps you to prevent mold.

  1. Fast Water Damage Restoration Service – We pride ourselves on being “faster to any disaster”. This gives our clients an advantage. The quicker we remove the water, the greater the chance of preventing mold and further damage.
  2. Technically Trained Water Damage Specialists – We are trained and certified in mitigating water damage. You can trust that we will be thorough and professional in removing the water damage from your home and restoring your Prattville home. We’ll make it “Like it never even happened.”
  3. We Provide Water Damaged Property Reconstruction Services - We have reliably served Prattville, AL homeowners since 1977. We cleanup, restore and reconstruct your water damaged home with precision and professionalism.

If you have water damage anywhere in your home or business, you can count on us to help. You can contact us at any hour of the day to learn more about our services or to report damages.

What Your Business Should Do Immediately After a Severe Thunderstorm Hits | SERVPRO® of Prattville

8/16/2021 (Permalink)

storm damage sign | Prattville, Alabama Count on SERVPRO® of Prattville to respond quickly to storm damage at your business. Contact us at any hour.

Small business owners like you work tirelessly to ensure the success of their businesses. When the unexpected happens you want to be certain you have a plan that works. Severe thunderstorms fall into the unexpected and unpredictable categories and can be catastrophic.  Having a plan to deal with the resulting storm damage is key.

Get Everyone to Safety

After a storm rolls through, getting associates to safety is the top priority. Create an emergency escape plan so people know where to go after disaster strikes.

Contact Emergency Officials

Create an emergency list of contacts.  Emergency officials include government agencies, company officials, insurance companies and damage restoration companies like us, SERVPRO® of Prattville.  Keeping this list in multiple places including an app that all associates have access to will help recovery efforts move along faster.

If your business suffers storm damage, you can count on us to help. Contact us at any hour to learn more about our commercial storm damage restoration process.

The Top Three Things You Should Do After Experiencing Storm Damage | SERVPRO® Of Prattville

8/11/2021 (Permalink)

Storm Damage to Home Prattville Alabama Storm damage? Contact SERVPRO of Prattville for any restoration project. We work with you and your insurance company to get you back to normal.

Prattville, Alabama families aren’t strangers to major storms. Still, severe storms and the damage they present to your homes is stressful and can be overwhelming.  However, there are a few things that you should do immediately after experiencing storm damage to return your home and life back to normal as quickly as possible. 

Assess the Damage 

When reviewing storm damage around your home, be extremely careful.  Powerlines may be down or exposed, floodwater may contain dangerous debris and damaged trees may still lose limbs. Wear the appropriate gear to protect yourself while surveying the property.

Call Your Insurance Company

Find out what’s covered immediately. Stay on top of your agent to ensure your needs are being handled in a timely fashion. Take photos of as much of the damage as you can. Have pre-damage photos of your home on hand as well. This will help with getting accurate insurance adjustments and restoration services.

Check for Disaster Assistance

Visit FEMA’s disaster assistance website to determine if assistance is available in your area.  The questionnaire is anonymous and will populate recovery assistance types and contact information. When storm damage is severe enough, FEMA representatives may be walking your area.  In this case, speak with a local representative to start the process. 

All three of the post-storm damage actions above require quick response times.If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm damage restoration process.

How to Quickly Respond to Water Damage in Your Commercial Facility | SERVPRO® of Prattville

8/11/2021 (Permalink)

water damaged concrete on business walls and floor If you need water damage assistance at your business, we’re here. Contact SERVPRO® of Prattville at (334) 358-1186 to learn more.

Storms blow through.  Sprinkler lines break.  Plumbing overflows. 

Water damage, seen or unseen, can wreak havoc in warehouses.  Production time can suffer, inventory is damaged and structural integrity becomes insecure. When water damage strikes at your warehouse or other commercial facility, you need a plan.

Act Fast

Time is money. Acting quickly can save thousands, sometimes millions.

Locate and stop the damage. Most water damage involves either the plumbing system or sudden floods from storms. Know where your water valve is to shut it off.  Be able to locate the most vulnerable, standing-water prone areas to stop the damage. If you’re new or unfamiliar with the warehouse, grab a blueprint or a more seasoned associate. Perhaps grab an associate trained by SERVPRO® to be emergency ready at all times. Again, timeliness counts.

Call the professionals

SERVPRO® of Prattville specializes in large scale loss due to water damage. We respond quickly and, in most times, in under one hour. If your warehouse sustains water damage, you can count on us to help. 

Contact us at any hour to learn more about our water damage restoration process.

Older Appliances Can Allow Flood Damages To Your Home | SERVPRO® of Prattville

7/30/2021 (Permalink)

blue background, washer machine graphic Mitigate Flooding Damage from Appliance Failure in Your Home by Calling Us.

While there might always be the present threat of flooding to your home, you might focus on the external risks that your home faces. While it is wise to take precautionary measures with preventing water penetration from the outside, you had already brought in several potential flood sources when you purchased the appliances for your house.

 Parts degrade and wear down over time, offering instances in which the supply of water to these specific appliances like your washing machine and dishwasher continue to fill indefinitely. Within only a few minutes, you can have a high volume of water throughout the room.

While turning off the water supply to these respective appliances is a simple process, in many cases, the damage can be extensive and widespread at this point. When our SERVPRO team arrives at your home, we get to work quickly in assessing the full scope of the damages that you face and the best approach to restore these issues.

Extraction is an essential component of the water damage cleanup and restoration process, as this paves the way for drying efforts and assessment of structural damages. The extraction typically involves the use of portable pumps and wet-vacs, but with higher volumes of water to combat, we could also employ a pump truck from our SERVPRO fleet.

Drying the area is another critical component, and it needs to be a thorough process. Many pieces of equipment often play a role in the efforts, from high-strength air movers to industrial-grade dehumidification machines. Without entirely removing the moisture in the area, your home becomes susceptible to mold and fungal growth.

While you might not look at your appliances and see the kind of damage that they can do when they malfunction, servicing them on a regular basis can help to prevent some of this possibility. If you find yourself facing flood damages inside of your home, trust the experienced team we have at SERVPRO of Prattville to help you clean up the mess. Contact us today. 

Customers Are Key to SERVPRO® Operations | SERVPRO® of Prattville

7/24/2021 (Permalink)

Aerial image of the SERVPRO® of Prattville Regional Office SERVPRO® of Prattville Regional Office 6021 Troy Highway Montgomery, AL 36116

Customer satisfaction is key to our operations here at SERVPRO® of Prattville. Our customers rely on our fast response and the assurance that our service professionals will take the appropriate and necessary measures to remediate any damage. If your home or business has suffered a significant amount of damage, our 1- 4- 8 service response policy can make all the difference in potentially saving hundreds (and sometimes thousands) of dollars.  

We proudly serve: 

Insurance professionals: Agents and adjusters are responsible for assisting with claims and providing customer care to their clients. Our partnership with these professionals is based on the rule of “restore whenever possible, replace only when necessary.” As a homeowner or business owner, trust that we will work closely with your insurance company to ensure a smooth process. 

Homeowners: Home is your place of peace, and the slightest disruption can throw everything out of sync. In the event of an emergency, we work with you to foster a smooth transition to make your house feel like home again. Within one hour of the initial notice of loss, a SERVPRO Professional will contact you to arrange service. Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services, if necessary. Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate parties. Additionally, we also offer general residential cleaning services such as air duct cleaning, odor removal, and sanitation to ease the burden of maintenance while creating a place of comfort for you and your family. 

Businesses/Commercial Properties: Commercial emergencies cause interruptions in your business. We understand that this could result in a decrease in revenue and productivity. We work efficiently to ensure you are “back to business” as soon as possible. Like our residential services, we also offer duct cleaning and routine cleaning services to take one more thing off your plate.  

How do we achieve customer satisfaction?Part of our franchise mission is to “build a team of quality people....” This starts day one, instilling practical training methods in our employees to ensure customers receive the best service possible. Our professionals follow the IICRC (Institute of Cleaning and Restoration Certification) standards in fire and water cleanup and restoration, as well as seek educational opportunities both inside and outside of the workplace.  

If you need cleaning assistance at your home or business, we are here to help. Our crews are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you. 

Easy Ways to Make Your Home Safer From Fires | SERVPRO® of Prattville

7/20/2021 (Permalink)

fire flames, black background House fires are preventable. SERVPRO® of Prattville is available 24/7 in the event of an emergency.

Making your home safer from fire hazards isn’t as difficult as you might think.

You can add simple steps to your daily routine and simple home maintenance items to your checklist that will lower your risk for common causes of house fires.

Be Sure You Know How to Prevent Fires

Most of these fire prevention tips are easy to add to your home safety routine. They don’t cost a lot but can make your family safer by lowering your risk of a house fire.

Know how to fight a grease fire. Grease fires are a well-known kitchen hazard. Part of the danger they present is because grease fires can’t be put out with water. In fact, water makes these events worse. Instead, keep a fire extinguisher handy. Metal pan lids and baking soda can work for smaller grease fires, too.

Keep your fireplace clear of old ashes. If you enjoy using your wood-burning fireplace, be sure you’re not letting the ashes collect there. Instead, clean your fireplace regularly and dispose of your ashes safely.

Watch how you use your space heater. Don’t plug your space heater into an extension cord. Use one of your wall outlets instead. Also, take steps to ensure your space heater is clear on all sides by at least three feet.

Keep your smoke detectors working. Testing your smoke detectors, changing their batteries twice each year and replacing them every 10 years will ensure they are best able to help protect your family.

Consider switching to battery-operated candles. Scented candles are popular during the fall and winter months because they add a warm glow to your home and can smell delicious. But these can be a fire hazard if they’re left burning while you’re not home or knocked over. Battery-operated candles eliminate these hazards.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Helping Business Owners in Prattville Thrive During Uncertain Times | SERVPRO® of Prattville

6/28/2021 (Permalink)

a crew of SERVPRO employees in PPE gear walking inside commercial building If you need cleaning assistance at your business, we’re here. Contact SERVPRO® of Prattville to learn more.

How much work have you put into making your Prattville business venture successful? If you’re like most entrepreneurs, the answer is “a lot.”

We know it’s hard work because our locally owned business is also part of the Prattville business community. We have a passion for ensuring that our fellow business owners succeed. It helps keep our community strong.

And it’s important to individual business owners like you, too.

We know building a business is anything but easy. When you do it, you’ll have to work hard. In some cases, that includes a lot of long days and nights.

Planning for future growth and challenges is part of owning a business.

But even the most thorough best five-year plan can’t predict everything. The COVID-19 pandemic is a powerful example of unpredictability. If you own a business, you’ve likely spent a lot of time lately looking for new ways to reach and serve your customers.

While some local businesses have found new ways to serve customers digitally and working from home, others are opting to open up restaurants, stores and companies for in-person services. There’s help for you regardless of how you’ve decided to move forward.

Reopening With Safety in Mind

The good news is that everyone in our community and beyond wants you to succeed. There are business loans and tips, advice, and more from sources you can trust.

Businesses that are open again are searching for new ways to ensure in-person interactions are safe. That’s where we can help you.

We’ll ensure your business is “Certified: SERVPRO Cleaned.” Here’s how our process works:

First, our technicians will consult with you about your business’ needs and organize an individualized cleaning plan.

Then, the team will clean your space. Our technicians use a high-level system to ensure you’re ready for customers. We use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

The last step is when we certify your business. You can open again with confidence.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Warning Signs of Water Damage in Your Basement | SERVPRO® of Prattville

6/28/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO® of Prattville is a full restoration company. Our experts are on call and ready to help you determine the best course of action.

Having a basement in your home can be a wonderful thing. It can be a place for kids and grandkids to play, an area for watching movies on the couch, or even a safe place for an aging relative to live.

But regardless of the setup, finish or function of your home’s basement, you as a homeowner are likely to encounter a common issue: water damage. Because basements are dug out of the ground, they are prone to become damp from outside moisture finding its way inside.

It’s not guaranteed that you’ll have a problem with water damage, and your experience with moisture could be relatively minor. But it’s in your interest to know the possibilities, and the signs that occur to let you know about potential damage.

Below we’ll examine the most common signifiers of a basement that’s taking on water—and if you realize you have an issue, we’re right here to help you get it taken care of.

Warning Signs of Basement Water Damage

Unpleasant, musky odors. Water that leaks into your basement doesn’t have to be dirty or toxic to create a problem, even clean water begins to breed bacteria over time, causing your basement to develop the musty odor often associated with underground rooms. While this smell may be thought of as commonplace, its presence indicates mold and mildew in the environment, and while these are often hard to see, they are easy to smell.

Flaking paint on masonry or walls. Even waterproof paint can’t hide the effects of water leakage for long. If your paint is bubbling, cracking or flaking, it’s a sure-fire indicator that you’ve got water coming inside from somewhere. Waterproof paint may even just mask a problem until it becomes a more serious issue, so while you may not see it as soon, it may have already caused greater damage by the time you do.

Foundational cracks. Homes are known to shift over time, but a crack in your foundation can’t be ignored. It could indicate that there’s a major leak that’s gone unfixed. Cracks may also show up in the floor, the ceiling or in your walls, indicating to you that your structure is under uneven pressure because of a damaged foundation. No need to worry about hairline cracks, but if they grow, call for help soon.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.