SERVPRO of Prattville Employee Photos

Man in dark vest

Bruce Bowen (Co - Owner) - President SERVPRO of Prattville

Bruce took over the family business in 2004 in the role of Operations Manager. In 2005 he partnered with his brother Brian Bowen and purchased the SERVPRO franchises. Since 1977, the Bowens have been providing excellent service to the their local communities & municipalities. SERVPRO of Montgomery is one of 11 National Disaster Recovery Teams, which perform restoration projects throughout the U.S. Bruce & his brother Brian, have been able to take the success of the business, here in Montgomery & Prattville and allowed them to expand into other markets throughout the southeast. They currently own multiple SERVPRO franchises locations, throughout the southeast, including Alabama, Georgia, South Carolina and North Carolina. These locations have also added service lines to become full service Restoration & Construction companies. Some of Bruce’s certifications are WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician), ASD (Applied Structural Drying), CDS (Commercial Drying Specialist), and AMRT (Applied Microbial Remediation Technician.)

Smiling man in SERVPRO jacket

Brian Bowen (Co-Owner), Vice-President SERVPRO of Prattville

Brian has been involved for many years in the SERVPRO franchises licenses owned by his family. His focus is in the operational side of the business. His years of experience have enabled him to develop industry leading processes and procedures for restoration services. He has also acquired the credentials of his trade, earning a significant number of certifications through the years. His IICRC Certifications include Health & Safety, AMRT (Applied Microbial Remediation Technician), ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), JFSRT (Journeyman Fire & Smoke Remediation Technician), JTC (Journeyman Textile Cleaner) and CCT (Carpet Cleaning Technician.) The experience that he possesses also includes Certified Lead Renovator and NADCA Certified. Brian's experience and organizational skills enable him to coordinate his teams to offer prompt restoration services to a local school or church or a large, commercial loss anywhere in the country.

Woman wearing SERVPRO tag.

Beth Bowen

Beth is part of the family that owns SERVPRO of Montgomery/Prattville. She has been with SERVPRO for a total of 43 years and had held multiple positions in that time. Beth currently serves as secretary. Her favorite thing about working for SERVPRO is the people who work for her sons.

Smiling woman in blue SERVPRO shirt

Jill Durham

Jill is the Controller at SERVPRO of Montgomery/Prattville. She has been with SERVPRO since October of 2018. Her favorite pastime is being outdoors with her husband and children. What’s her favorite thing about SERVPRO? It’s having the opportunity to work with a team that feels so much like family while striving to make the hardest days of people’s lives better; "Like it never even happened."®

Smiling woman with dark hair

Michelle Miller

Michelle is the Human Resources Manager. She has been with SERVPRO of Montgomery/Prattville since September of 2009. Michelle completed her undergrad at Troy University in 2003 with a Bachelors Degree in Business Administration. She completed her Masters in 2008 with a degree in Human Resources. In her spare time, she enjoys watching scary movies. The scarier, the better! What’s her favorite thing about SERVPRO? Every day is something different, but we always make a difference.

Smiling woman in dark blue SERVPRO shirt

Vanessa Howard

Vanessa is an Administrative Assistant - Accounts Payable. She has been with SERVPRO of Montgomery/Prattville for almost 6 years. Her favorite activities are reading and watching movies. What’s her favorite thing about SERVPRO; the people. 

Woman in grey SERVPRO and black long-sleeved shirt

Susie Robinson

Susie is an Administrative Assistant - Accounts Receivable. She has been with SERVPRO of Montgomery/Prattville since June of 2020. Susie attended Draughon’s Business College in Jackson, MS. Some of her favorite activities include cooking, fishing, and spending time with family and friends. What’s her favorite thing about SERVPRO?  It’s all the moving parts behind the job. She enjoys helping people and working in a fast-paced environment. She loves her coworkers and thinks of them as her extended family.

Smiling woman in dark blue SERVPRO shirt

Sherry Folmar

Sherry wears several hats at SERVPRO of Montgomery/Prattville. She serves as Regional Office Manager, Account Compliance Administrator, DRT Admnistrator, IT Administrator, Executive Administrative Assistant, and Trainer. She has been with us for 10 years. She holds certifications in WRT (Water Remediation Technician), ASD (Applied Structural Drying), and FSRT (Fire & Smoke Restoration Technician).

She attended University of Phoenix and studied Psychology. She enjoys reading, sewing, and spoiling her grandchildren. What's her favorite thing about SERVPRO; the people and the challenges.

Man in black long-sleeved SERVPRO shirt

Kerry Brooks

Kerry is the General Manager at SERVPRO of Montgomery/Prattville, the first in this franchise’s history. He has been with SERVPRO for 4 years. In that time, he has earned multiple IICRC certifications including, WRT (Water Remediation Technician), ASD (Applied Structural Drying), FRST (Fire & Smoke Restoration Technician), CCT (Carpet Cleaning Technician), and CDS (Commercial Drying).

When he isn’t at work, Kerry enjoys reading and growing plants. However, his true passion lies in training leaders and it is displayed across the organization. He enjoys applying Agile principles and Scrum techniques in the construction industry to build strong, self-organizing teams. He feels that now, more than ever, empowering people to try new things in a safe-to-fail environment is the key to growth. He also enjoys seeing the look of understanding on someone’s face as the techniques being discussed become applicable to their work. Seeing a group of individuals morph into high-performing, self-organizing, engaged, and excited teams is what he enjoys most.

Smiling woman wearing glasses and white SERVPRO shirt

Shonta Barnes

Shonta is the Operations Manager at SERVPRO of Montgomery/Prattville. She has been in the restoration industry for about 20 years and has been with SERVPRO for 9 years. For Shonta, restoration is not just a job. It’s the career path she has chosen and she has no intention of leaving. She enjoys it, as evidenced by her multiple IICRC certifications in AMRT (Applied Microbial Remediation Technician), WRT (Water Remediation Technician), ASD (Applied Structural Drying), FRST (Fire & Smoke Restoration Technician), TST (Trauma Crime Scene Technician), and CDS (Commercial Drying). When she isn’t busy doing what she loves at work, she can be found hosting family gatherings, listening to music, or dancing. Shonta has many things she loves about SERVPRO, but her favorite two are being able to help clients in their time of need and solving each new scenario that presents itself.

Man in black SERVPRO jacket

Mike Radcliff

Mike is a Production Manager at SERVPRO of Montgomery/Prattville. He has 30 years of restoration experience and has been with SERVPRO for 4 years. In that time has made learning a priority. He currently has his WRT (Water Remediation Technician), ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician, FRST (Fire & Smoke Restoration Technician), CCT (Carpet Cleaning Technician), UCT (Upholstery Cleaning Technician),  LCT (Leather Cleaning Technician), HST (Health and Safety Technician), and Asbestos Inspection certifications. When he isn’t busy studying for the next certification, Mike can be found out riding his motorcycle. What is his favorite thing about SERVPRO; providing a needed service.

Man wearing glasses and SERVPRO shirt

Britton Durham

Britton is a Production Manager at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for 6 months. In that time he has obtained an IICRC – Water Remediation Technician certification.

Britton completed undergrad at Auburn University at Montgomery, with a degree in Business Management. Outside of the office, Britton enjoys golfing and taking care of his kids. What’s his favorite thing about SERVPRO; every job has a different set of challenges to overcome and the people he works with are great.

Woman in black SERVPRO hat and shirt

Vicki Dobbins

Vicki is a Production Manager at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for almost 20 years. She currently has her IICRC in Water Remediation Technician, Fire & Smoke Remediation and Applied Structural Drying. She also has a Health and Safety certification. What is her favorite thing about SERVPRO; helping others in their time of need!

Man in black SERVPRO hat and shirt

Lamare Rudolph

Lamare is a Senior Crew Chief at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for nearly 8 years. In that time he has obtained an IICRC – Water Remediation Technician certification. In his off time, he enjoys weight lifting and playing football. What are his favorite things about SERVPRO; meeting new people and continually learning about the restoration business.

Man in green and black SERVPRO hat

Earl Billups

Earl is a Crew Chief at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for 3 years. He currently has his IICRC in Water Remediation Technician and Applied Structural Drying Technicians. In his off time, he enjoys watching movies with his family. What are his favorite things about SERVPRO; demo work!

Woman wearing hoop earrings and black SERVPRO shirt

Shonkeva Barnes

Shonkeva is a Crew Chief at SERVPRO of Montgomery. She has been with SERVPRO for four years and has an IICRC in Fire and Smoke Restoration.

Woman with dark hair in SERVRO shirt

Tora Richardson


Tora is a Crew Leader at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for 15 years. She is certified in FSRT (Fire & Smoke Restoration Technician).

Outside of work, Tora enjoys watching TV and playing with her grandkids. What's her favorite thing about SERVPRO; cleaning.

Man in black, green, and orange SERVPRO shirt

Robert Brown

Robert is a Crew Chief at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for 5 years and is currently pursuing an IICRC – Water Remediation Technician certification. In his off time, he enjoys racing cars. What are his favorite things about SERVPRO; duct cleaning.

Woman with glasses and curly hair wearing a SERVPRO shirt

Tammy Bruner

Tammy is a Production Technician at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for a year and a half.

Outside of work, Tammy enjoys hiking, watching scary movies, spending time with her family and friends, and spoiling her animals. What's her favorite thing about SERVPRO; being part of a great team that feels more like family than co-workers.

Man in black SERVPRO hat and jacket

Darnell Smith

Darnell is a Crew Chief at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for over 3 years and is currently pursuing an IICRC – Water Remediation Technician certification. In his off time, he is usually watching/playing sports or eating. What’s his favorite thing about SERVPRO; everything about the company.

Man in black SERVPRO shirt in warehouse

Nieko Franklin

Nieko is a Crew Chief at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since September of 2020 and is currently pursuing an IICRC – Water Remediation Technician certification. In his off time, he enjoys playing games and cooking. What are his favorite things about SERVPRO? He is thankful to be a part of the SERVPRO family and have the opportunity to learn new things daily.

Smiling blonde woman in SERVPRO uniform

Linda Hadaway

Linda is a Technician at SERVPRO of Montgomery/Prattville. She has been with SERVPRO since November of 2020. In her off time, she enjoys traveling, reading and golfing. What’s her favorite thing about SERVPRO; meeting new people.

Smiling woman with small earrings wearing SERVPRO shirt

Lolithia Miles

Lolithia is a Technician at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for about two years. In her off time, she enjoys shopping and cooking. What’s her favorite thing about SERVPRO; a new experience every day.

Man in black SERVPRO shirt in warehouse

Vincent Mills

Vincent is a Technician at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for 1 year. In his off time, he can be found playing some type of sport – football, basketball, baseball, you name it. What’s his favorite thing about SERVPRO; working to keep others happy.

Man wearing one earring and black SERVPRO shirt

Robert Underwood

Robert is a Technician at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for 1 year. In his off time, he enjoys playing basketball. What’s his favorite thing about SERVPRO; his job!

Smiling blonde woman in black SERVPRO shirt

Angel Black

Angel recently began working as a Technician at SERVPRO of Montgomery/Prattville. When not at work, she enjoys singing and crafts. What’s his favorite thing about SERVPRO; being able to help others.

Man wearing a striped blue and white long-sleeved shirt

Todd Cole

Todd is the Construction Superintendent at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since September of 2020. In his off time, he enjoys anything in the outdoors, especially fishing and hunting. His favorite thing about SERVPRO is the family atmosphere.

Smiling woman with dark hair in red sweater

Yvette Soto-Balstrieri

Yvette is the Reconstruction Office Manager at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for about 4 months. In her off time, she enjoys spending time with her daughter, crafting, and watching Hallmark movies. What are her favorite things about SERVPRO? The great work environment and the customers we get to assist each day.

Man wearing earrings and a black SERVPRO shirt

Ben Richardson

Ben is a Project Coordinator at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for about 3 years. In that time, he has earned multiple IICRC certifications including WRT (Water Remediation Technician), ASD (Applied Structural Drying), and FSRT (Fire & Smoke Restoration. Ben graduated from Auburn University at Montgomery with a Bachelors in Marketing and Graphic Design. His hobbies include illustration, sky diving, surfing, and longboarding. His favorite thing about SERVPRO is the ability to do work that matters in an environment that fosters family values.  

Man wearing a SERVPRO and a long-sleeved shirt

Matthew Richardson

Matthew is a Project Coordinator at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since October of 2020. In his spare time, Matthew enjoys song and story writing, gaming and sleeping. His favorite thing about SERVPRO is working with a team of people he genuinely likes to help people get back into their homes.

Smiling man wearing a SERVPRO shirt

Charlie McPeak

Charlie is a Reconstruction Project Coordinator at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since September of 2020. He studied at Florida College and got a Bachelors degree in Music. His favorite thing about SERVPRO is helping others restore their home.

Smiling man with brown hair

Brian Bernier

Brian is a Projection Manager/Project Administrator. He has been with SERVPRO since October of 2020. Brian received his Business degree from Auburn University at Montgomery and enjoys coaching his kid’s baseball, basketball, and football teams in his off time. He is also on the board of the Southeastern Youth Baseball League. What’s his favorite thing about SERVPRO; the people he works with each day.

Man with short hair wearing a black SERVPRO shirt

Patton Hammond

Patton is an Estimating Department Manager at SERVPRO of Montgomery/Prattville. He started with SERVPRO in October of 2020. He holds multiple certifications including IICRC - Water Remediation Technician (WRT), Insurance Adjuster – AL, FAA sUAS (Drone Pilot) License, and the American Welding Society (AWS).

Patton the University of Illinois at Chicago and earned a Bachelors degree in Information and Decision Sciences. He also minored in Spanish. In his downtime, he enjoys restoring/remodeling houses and cooking. His favorite things about SERVPRO are the people and the culture of values, cooperation, and mutual respect.

Man wearing a brown vest

Steven Dickerson

Steven is a Construction Project Manager at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since October of 2020 and has multiple certifications including Network Plus, CPR + Defib, and Window Server. Steven attended Colorado Tech and has a Masters in Management. When Steven isn’t at work, he can be found hunting, fishing, or engaged in some form of a shooting sport.

Man wearing a SERVPRO jacket

Darin Ingle

Darin is a Construction Project Manager at SERVPRO of Montgomery/Prattville. He started with SERVPRO in February of 2020. In that time, Darin has earned multiple IICRC certifications including WRT (Water Remediation Technician), ASD (Applied Structural Drying), and AMRT (Applied Microbial Remediation Technician). Darin attended American Military University and focused on Emergency and Disaster Management. He enjoys anything with family, reading, puzzles, and yardwork. His favorite thing about SERVPRO is the people. He enjoys working with everyone in his department, ultimately helping people restore their homes after disaster strikes. His love of puzzles also comes into play here. He likes that each job is a mystery that needs to be solved.

Woman wearing a SERVPRO jacket

Morgan Sweat

Morgan is a Construction Project Manager. Though she has only been with SERVPRO for about 3 years she has been in construction for 9 years, has 2 years of shutdown/large loss training experience and, has an ADA Fair housing certification. When Morgan isn’t working, she enjoys hunting, fishing, hiking, painting, and photography. What’s her favorite thing about SERVPRO; the family-like environment.

Man wearing a SERVPRO shirt outside

Michael Stoddart

Michael is a Senior Technician at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since June of 2020 and has a certification in welding from Trenholm State. In his spare time, he enjoys hunting, fishing, and spending time with his kids.

Man wearing glasses and SERVPRO shirt

David Thrift

David is a Technician at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since June of 2020. In his off time, he woodworking and roller skating. His favorite thing about SERVPRO; having a job he enjoys.

Smiling man wearing a black SERVPRO shirt

Kasey Lawley

Kasey is a Technician at SERVPRO of Montgomery/Prattville. He has been with SERVPRO since November of 2020. In his off time, he enjoys anything outdoors. His favorite thing about SERVPRO is learning new things.

Man with beard wearing a SERVPRO shirt

Joey Atchison

Joey is a Technician at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for about 4 months. In his off time, he enjoys fishing and hunting. His favorite things about SERVPRO are meeting new people and learning new things.

Man in vest standing in front of office doorway

Ryan Greer

Ryan is a Business Development Executive at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for 2 years and in that time has obtained an IICRC – Water Damage Restoration certification. This program means Ryan is equipped with the knowledge to understand the procedures necessary to deal with water losses, sewer backflows and contamination.

Ryan attended Auburn University at Montgomery and enjoys golf, college football (specifically Auburn athletics), outdoor activities and most of all, his family. What’s his favorite thing about SERVPRO; being able to assist others in their time of need.

Woman in dress and hoop earrings

Callie Finney

Callie is the Sales and Marketing Director at SERVPRO of Montgomery/Prattville and is the first woman and the first African American to hold this position in this franchise’s history. She has been with SERVPRO since August of 2020 and in that time, has been heavily involved in revamping and creating processes aimed at increasing awareness and revenue. She has an IICRC - Water Damage Restoration certification.

Callie completed undergrad at The University of Alabama (Roll Tide!) with a concentration in Broadcast Journalism. Her Masters is also from Alabama, in Advertising and Public Relations. In her downtime, she enjoys trying new restaurants around home or binge watching the latest “must see TV”.  What’s her favorite thing about SERVPRO; the people. I couldn’t ask for a better group of people to work with and the leadership is phenomenal. They give you room to try new ideas and to learn from your mistakes, a rarity in most positions these days.

Man wearing a black collared shirt and brown sweater

Chris Roberts

Chris is a Production Manager at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for 20 years, during which time he has held multiple positions including Sales and Marketing Director, Senior Project Manager and Sales and Marketing Representative. His credentials include multiple IICRC Certifications: Water Remediation Technician, Applied Microbial Remediation, Applied Structural Drying and Fire & Smoke Restoration.

Chris attended The University of Maryland. He loves golf, swimming and cars and believes the right attitude is a must every day. What’s his favorite thing about SERVPRO; the satisfaction of helping people during emergencies!

Smiling woman in vest

Jennie Grant

Ms. Jennie is a Key Accounts Manager at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for a total of 23 years. She is IICRC certified in WRT (Water Remediation Technician), OSHA (Occupational Safety and Health Administration), and as a CE Instructor (Continuing Education).

She attended Troy University. Her hobbies include camping, fishing, and spending time with her family. She is a believer and attends Good Hope Baptist Church in Tallassee. What's her favorite thing about SERVPRO; helping solve problems for her clients. Dealing with people's feelings and fears is an everyday occurrence so you must be compassionate and understanding.

Man in sweater

T.J. Kelley

TJ is a Sales and Marketing Representative at SERVPRO of Montgomery/Prattville. He has been with SERVPRO for a little less than a year and is currently pursuing an IICRC – Water Damage Restoration certification.

TJ attended The Baptist College of Florida and majored in Theology. He enjoys playing guitar and singing, cooking and being outdoors.  What’s his favorite thing about SERVPRO; the people sure do know how to make you feel like family!

Smiling woman with braids in her hair

Michaela Mcmeans

Michaela is the Communication Coordinator at SERVPRO of Montgomery/Prattville. She has been with SERVPRO since October of 2020 and is the face behind SERVPRO’s “social voice”. In a short time, she has created new marketing materials, increased social engagement and revamped our website, just to name a few.

Michaela completed undergrad at Faulkner University with a concentration in Creative Writing and Vocational Christian Ministry. She is currently enrolled at Johns Hopkins University, working on her Masters in Communication. In her downtime, she enjoys watching commentary videos on YouTube.  What’s her favorite thing about SERVPRO; there is plenty of opportunity to be productive and develop personally!

Smiling blonde woman in green shirt

Cody Caraway

Cody is the Office Manager at SERVPRO of Montgomery/Prattville. She has been with SERVPRO since August of 2020.

Cody attended Auburn University at Montgomery. When away from the office, Cody’s most important hobby is her four kids! Outside of that, she enjoys designing furniture for her husband to build, decorating and lounging (which is a rarity!). What’s her favorite thing about SERVPRO; the Christian environment and the fantastic people she partners with daily!

Smiling woman in red dress

Kara Faulkner

Kara is the Compliance Manager at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for nearly 10 years! In that time she obtained IICRC in Water Damage Restoration and Applied Structural Drying Technician Certifications, as well as Xactimate 27.5 certification.

Kara’s is fond of the outdoors and loves watching and playing sports, hunting, fishing and spending time with her husband and kids.  What’s her favorite thing about SERVPRO; knowing that what we do makes a difference in people’s lives in time of need and helping them put their lives back together.

Smiling woman with red hair

Jessica Atkins

Jessica is a Compliance Manager at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for nearly 9 years. In that time she obtained her IICRC in WRT (Water Remediation Technician). She has a Xactimate 27.5 certification, too.

Jessica attended Auburn University at Montgomery and TSUM, with a focus on liberal arts and nursing. Jessica is fond of the outdoors and loves spending time with family.  What are her favorite things about SERVPRO; the environment of teamwork the employees foster daily and the contact change. One thing is for sure – it never gets boring!

Smiling woman wearing braids in her hair and a pink SERVPRO shirt

Adoria Hughes

Adoria is an Administrative Assistant at SERVPRO of Montgomery/Prattville. She has been with SERVPRO since November of 2020. She is happy to be a part of the company and excited to learn and grow in her position.

Adoria completed undergrad at Troy University with a concentration in Communications. She is currently working on her Masters in Strategic Communications. In her downtime, she enjoys creating new recipes in her kitchen.  What’s her favorite thing about SERVPRO; being part of a team and working for those who assist in times of trouble.

Smiling blonde woman in green SERVPRO shirt

Hidi Brooks

Hidi is the Intake Specialist at SERVPRO of Montgomery/Prattville. She has been with SERVPRO for a little under a year and is integral to ensuring we get all the necessary information upfront to best serve you. Outside of being a friendly first point of contact, Hidi enjoys listening to music, baking, spending time with her grandchildren and planting. What’s her favorite thing about SERVPRO; the great people!