SERVPRO of Prattville Employee Photos

Bruce Bowen (Co - Owner) - President SERVPRO of Prattville

Bruce Bowen (Co - Owner) - President SERVPRO of Prattville

After many years of being an integral part of the family business, Bruce took over as President in 2004. His primary focus is on the SERVPRO National Extreme Response Team, Southeast, U.S., (current President) and the SERVPRO Disaster Recovery Team, Alabama, President since 2005. His management and oversight have successfully coordinated single event and large commercial disaster restorations simultaneously while providing the quickest response times possible. He earned his skills in the field and had many IICRC Certifications: ASD (Applied Structural Drying), WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician), CDS (Commercial Drying Specialist) and AMRT (Applied Microbial Remediation Technician.) Bruce has spearheaded the drive for profitability as these franchises rank near the top in production on an almost annual basis.

Brian Bowen (Co-Owner), Vice-President SERVPRO of Prattville

Brian Bowen (Co-Owner), Vice-President SERVPRO of Prattville

Brian has been involved for many years in the SERVPRO franchises licenses owned by his family. His focus is in the operational side of the business. His years of experience have enabled him to develop industry leading processes and procedures for restoration services. He has also acquired the credentials of his trade, earning a significant number of certifications through the years. His IICRC Certifications include Health & Safety, AMRT (Applied Microbial Remediation Technician), ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), JFSRT (Journeyman Fire & Smoke Remediation Technician), JTC (Journeyman Textile Cleaner) and CCT (Carpet Cleaning Technician.) The experience that he possesses also includes Certified Lead Renovator and NADCA Certified. Brian's experience and organizational skills enable him to coordinate his teams to offer prompt restoration services to a local school or church or a large, commercial loss anywhere in the country.

Michael Herron

Michael Herron

Michael is the Operations Manager that controls the production processes and procedures at SERVPRO of Prattville, some of his many duties. Client satisfaction is a high priority, whether a Large Loss job or a local home. He reports to the co-owners and strives to maintain production schedules through his project managers. Michael is IICRC Certified in ASD (Applied Structural Drying) and WRT (Water Remediation Technician.) Michael has earned a Bachelor of Science Degree in Finance and has been with us since 2007.

Cheryl Folmar

Cheryl Folmar

Cheryl is the Office Manager at SERVPRO of Prattville. She has a BS in Psychology and is a Certified Public Bookkeeper. She has been with SERVPRO since 2010 and is highly trained in production procedures. She is IICRC Certified in WRT (Water Remediation Technician) and ASD (Applied Structural Drying.) Cheryl has years of T & M (Time and Materials) Large Loss experience and is FSRT (Fire and Smoke Remediation Technician) certified. She handles all aspects of running our office with skills in Quick Books Pro/ Premier Certified User, and two SERVPRO Corporate Proprietary software programs Xactimate 27.5 Level 3 Certified User, and Xactimate 28 Level 3 Certified User. From Compliance to job filing to customer satisfaction, Cheryl helps our team satisfy both residential and commercial customers in the Prattville area. 

Chris Roberts

Chris Roberts

Chris Roberts is the Sales and Marketing Director of SERVPRO of Prattville. Chris has been a part of the SERVPRO team since 2001, holding sereval positions as a Sales and Marketing Representative, Project Manager and Sr. Project Manager. His expertise encompasses all categories of our restoration services, Water, Fire, & Mold. He synchronizes, through his Sales and Marketing team, the coordinated efforts required that benefit SERVPRO through relationship building, educational programs, lead generation and awareness. His expertise is shown in his credentials that include IICRC Certifications: WRT (Water Remediation Technician), AMRT (Applied Microbial Remediation Technician), ASD (Applied Structural Drying), and FSRT (Fire & Smoke Remediation Technician).

Beth Bowen

Beth Bowen

Beth is the Accounts Payable/Payroll Manager at SERVPRO of Prattville. She handles the just rewards for the SERVPRO team members. She is in close communication with HR to ensure monetary procedures are adhered to promptly. Beth is part of the Bowen family. She has been an office staffer since 2001.

Michelle Petty

Michelle Petty

Michelle has been the HR Manager at SERVPRO of Prattville since 2009. As Human Resources Manager for Payroll, she checks to make sure that the correct data is entered for each employee. Bonuses, overtime, and benefits need accurate entries to ensure that all team members receive their just compensation.

 Kara Faulkner

Kara Faulkner

Kara is our Assistant Office Manager at SERVPRO of Prattville. She started out by getting IICRC Certified in ASD (Applied Structural Drying) and WRT (Water Remediation Technician.) She is a Xactimate 27.5 Level 2 Certified User, utilizing this program to aid in various office functions. Customer service is always a priority.

Vanessa Howard

Vanessa Howard

Vanessa is our Accounts Receivable Clerk at SERVPRO of Prattville. She is on staff since 2015. She aids in the collection of contracted monies owed to the franchise. Glad to have her aboard.

Jennie Grant

Jennie Grant

Jennie Grant is a Key Account Manager at SERVPRO of Prattville since 2010. She targets on the Montgomery & Tallassee markets. Some of her main customers are the Tallassee Chamber of Commerce, Alabama Retirement Homes, and The Rotary Club. She is IICRC certified in WRT (Water Remediation Technician) and is on time with her appointments.

Steve Evans

Steve Evans

Steve is a Commercial Business Development/Key Account Manager at SERVPRO of Prattville since 2012. His extensive political experience and contacts have been advantageous to our Franchise. He is in contact with The Montgomery Chamber of Commerce and numerous Government Associations. He served as Assistant Secretary of the State under Governor Guy Hunt, Admin Assistant to Governor George Wallace, and Assistant Director of Alabama Development Center under Governor Jim Folsom. He has earned a IICRC Certification in WRT (Water Remediation Technician) as he remains our Good Will Ambassador.

Betsy Bowen

Betsy Bowen

Betsy is a Commercial Business Development and Key Account Manager / Commercial for SERVPRO of Prattville since 2014. She is an important player as part of the family Franchise. Her meetings with The American Red Cross (she is a board member) and The Montgomery Chamber of Commerce demonstrate our community involvement and commitment to aiding our local residents. We are proud to call her one of our own.

Greg Gasz

Greg Gasz

Greg is the Warehouse Manager and Commercial Loss Resource Coordinator for SERVPRO of Prattville since 2015. His focus is to ensure that all crewmembers have the vehicles, right equipment, and cleaning products available for local jobs or nation-wide emergency requests for assistance. This is a big responsibility since he tracks the inventory for our SERVPRO Disaster Recovery Team, one of 13 on standby. Special thanks to Greg for traveling down to the Houston Storm Flooding.

Charles Kaiser

Charles Kaiser

Charles is a Project Manager at SERVPRO of Prattville since 2014. He concentrates on Fire & Water Restoration Services. He works well with our Senior Project Manager to distribute the workload to the Production Managers. His interface with the office staff guarantees a well run operation. Charles has IICRC Certifications in WRT (Water Remediation Technician) and ASD (Applied Structural Drying).

Vicki Dobbins

Vicki Dobbins

Vicki is a Production Manager at SERVPRO of Prattville since 2001. She specializes in Fire Restoration of Pack-Out & Inventory. She makes sure that the cleaning and the return of fire damaged items to the homes or businesses of our customers go without any hitches. Vicki has been IICRC Certified for ASD (Applied Structural Drying), WRT (Water Remediation Technician) and FSRT (Fire & Smoke Remediation Technician).

 Gerry Dobbs

Gerry Dobbs

Gerry is a Production Manager at SERVPRO of Prattville since 2011. His field of expertise is Water Restoration and emergency and routinely scheduled Duct & Carpet Cleaning. He schedules the jobs and ensures our business clients and homeowners are satisfied with the scope of the cleaning and sanitizing that they received. Gerry is also IICRC Certified for ASD (Applied Structural Drying), WRT (Water Remediation Technician) and FSRT (Fire & Smoke Remediation Technician).

Shonta Barnes

Shonta Barnes

Shonta Barnes has been with SERVPRO for 7 years. She is the Assistant Operations Manager and supervises the crews and makes sure we always do a good job with quality work. She also problem solves when it’s necessary. Shonta fills in as need for various departments and has been in the restoration industry for 17 years. Shonta has IICRC Certifications in FSRT (Fire & Smoke Remediation Technician), WRT (Water Remediation Technician) and ASD (Applied Structural Drying). I enjoy riding my ATV’s and traveling for fun. 

 Tranisha Lloyd

Tranisha Lloyd

Tranisha is a Crew Chief at SERVPRO of Prattville since 2014. She pitches in with her crew for fire and water restoration service. She also contributes with the Pack-Out & Inventory (POI) of customer possessions at our facilities. Tranisha has a WRT (Water Remediation Technician) IICRC Certification.

 Lamare Rudolph

Lamare Rudolph

Lamare Rudolph is a Crew Chief at SERVPRO of Prattville since 2013. He is an expert in HVAC Cleaning, both Residential & Commercial. As a skilled IICRC Certified WRT (Water Remediation Technician), he deserves our admiration for joining our Storm Disaster Recovery Team that trekked down to Houston recently to aid the flood victims.

Demarius Smith

Demarius Smith

Demarius is a Sr. Crew Chief at SERVPRO of Prattville since 2014. Water extraction and drying are his forte. He is IICRC Certified in WRT (Water Remediation Technician} and ASD (Applied Structural Drying). Demarius is great with customer concerns and always is in uniform.

Brandon Page

Brandon Page

Brandon is a Crew Chief with SERVPRO of Prattville since 2015. He is IICRC Certified as a WRT (Water Remediation Technician) and concentrates on water removal and restoration. He follows safety procedures and is responsive to our customers.

Robert Brown

Robert Brown

Robert Brown is a Production Technician at SERVPRO of Prattville since 2016. We welcome him aboard. He specializes in water extraction and Carpet Cleaning. Robert is neat in uniform and leaves the job site clean and orderly.

Ryan Greer

Ryan Greer

Ryan Greer is a Key Account Manager at SERVPRO of Prattville and has been with the company since October 2018. He is the dedicated contact for the Prattville community as well as some of the Montgomery area. He is an active member of the Prattville Chamber of Commerce and as a life-long resident of the community, his knowledge of the city makes him a valuable resource for our company. Ryan is IICRC certified as a WRT (Water Remediation Technician).


Prior to joining our team, Ryan spent the previous 15 years in Retail Management. In his spare time, you can catch him at one of the local golf courses. 

Ashley Snell

Ashley Snell

Ashley joined the SERVPRO of Prattville family in October of 2018 as a Sales and Marketing Representative SMR focusing on residential and business in the greater Prattville area. She was raised in Montgomery where she attended private primary and secondary schools before studying at Troy University. With her background in marketing (social media and physical), sales, customer service, and construction Ashley provides unique skills and a reputation as a problem solver. Ashley possesses IICRC certification as a WRT (Water Remediation Technician) and is eagerly working towards more certifications and experience in our industry. She is active in the Capital City Kiwanis Club and the Montgomery Chamber of Commerce. Ashley, when not working, loves to spend time with her family. She is a “gymnastics mom” and travels throughout the Southeast (so far!) with her two talented daughters.

Terri Rouleau Long

Terri Rouleau Long

Terri has been employed with SERVPRO of Prattville since August of 2018. She started here as administrative assistant but now  works as an estimator on  water jobs. Due to Terri's strong work ethic and her ability to make all customers feel at ease. Terri was awarded the Administrative Assistant of the Year at SERVPRO Annual Employee Awards Banquet! Way to Go Terri! She spends her free time with her daughter.